Korean Air and China Airlines

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  • Topic: Korean Air, SkyTeam, China Southern Airlines
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Lesson 1 - Self introduction
Trick – Stereotype
Airlines – China Airlines

Instructor:Fiona Y. Hsiao 蕭 穎

行銷企劃:普杜國際企管顧問有限公司

Profile-蕭 穎 老師
1.上市公司 行銷業務副總 Marketing & Sales VP
2.巴林国 (Kingdom of Bahrain)
中東海灣 (Gulf Air) 航空 3年 頭等/ 商务/ 空服
員 (第一位台籍頭等艙空服員)
3.Duty travel: 参與公司内部招募行動—新加

坡 中国 四川 等地
4.外商公司公關 代表
5. 空勤学园 资深講师
6. 各大美語機構 英語老師
7. 各大節目 及媒體訪問: TVBS、中天新聞、WTO姐妹會、 国民大会、麻辣天后宫、今晚哪裡有问题,國光幫幫忙、姊妹 掏心話
8. 各大校園演講: 上海 東華大學 、上海 第二工業大學 、台 灣 華梵大學、銘傳大學、中國工商科技大學 等…

Interview Skills Outlines

Stereotype

Self Intro
Education

Work Experience

• Greetings
• Manner
• Characteristics
• Nature
• Professionalism

Major + Activities + Learning

Position + Specialties
Storytelling

Quick Response

B + F+ Q + E

Ambition for the position

行銷企劃:普杜國際企管顧問有限公司

What is

Cabin Crew?
Main Accountabilities:



You will be responsible for ensuring the
safety of our guests as well as providing
excellent customer service at all times.

inspiring our guests

displaying a high degree of motivation

enthusiasm and commitment in
everything you do.

What CI is doing?

Green
Energy

Aircraft
Weight
Reduction

Ground
Repair &
Service
Maintenance
Management

行銷企劃:普杜國際企管顧問有限公司

What CI is doing?
China Southern, China Eastern, Xiamen Airlines and China Airlines Form ''Greater China Connection'' Partnership
On January 3, 2013, China Southern Airlines, China Eastern Airlines, Xiamen Airlines and China Airlines jointly launched the ''Greater China Connection'' program. The four SkyTeam member airlines in the Greater China region will share resources to establish a common set of CrossStrait membership services. The scope of the ''Greater China Connection'' program extends

across more than 41

airports and more than 270 Cross-Strait flights a week. In other words, one in every two China-Taiwan flights is provided by a member of ''Greater China Connection.'' With more than 280 China/Taiwan-Hong Kong flights and nearly 25,000 China domestic flights a week, ''Greater China Connection'' provides travelers with a more extensive network, more frequent flights, greater value and more convenient services.

SkyTeam:
Air France
Korean Air
KLM ……..

大中華攜手飛

行銷企劃:普杜國際企管顧問有限公司

Q: What do you think of us? 
When I get to know that China Airlines becomes the first
Taiwanese airline to join SkyTeam and cements the
alliance’s #1 position in the Greater China region. I feel honored being a Taiwanese. As I am aware of, there are
Star Alliance, One World and SkyTeam partnership, non of
airliners from Taiwan is able to be part of the member. By
putting so much effort that people don’t know, we China
Airline has came to the 1st airline joining team. It shows the identity of hub of Taiwan. Also, the ‘Plum Blossom’
promoting China Airlines’ corporate identity and presenting how blossom our crew could be every day when having
guests on board…..

行銷企劃:普杜國際企管顧問有限公司

Blood
Type

Parents’
Occupation

Zodiac
Sign

技巧

Trick
Trick - Stereotype

Where
you
come
from

1
2
3
4
5
6
7
8
9
10
11
12

摩羯座 Capricorn (12.21-01.20)
水瓶座 Aquarius (01.21-02.19)
雙魚座 Pisces (02.20-03.20)
牡羊座 Aries (03.21-04.19)
金牛座 Taurus (04.20-05.20)
雙魚座 Gemini (05.21-06.21)
巨蠍座 Cancer (6.22-07.22)
獅子座 Leo (07.23-08.22)
處女座 Virgo (08.23-09.22)
天秤座 Libra (09.23-10.23)
天蠍座 Scorpio (10.24-11.21)
射手座 Sagittarius (11.22-12.20)

Zodiac Sign???

In-class practice
stereotype

【Example 1】

A1: Hello, how are you today? Welcome to our interview. Please introduce yourself in 3 minutes.
B1: I would be very glad to do so. My name is _____. It’s a special name which means________. I come from a ordinary and simple family so that I get intimate with classmates better than with families. I fit to live in groups instead of loneliness. A2: Are your parents nine-to-fivers?

B2: Yes, they are nine-to-fivers who go to work early and come home late. A3: Do your parents support...
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