Knowledge management – how organizations track, measure, share and make use of intangible assets such as an employee’s ability to think fast in a crisis – is increasingly important in a fast-changing knowledge society. Organizations have always managed knowledge, even if they did not use the term knowledge management. For example, a person experienced in operating or repairing a particular machine could pass their knowledge on to newcomers. Knowledge management (KM) can also be defined simply as doing what is needed to get the most out of knowledge resources. * KM focuses on organizing and making available important knowledge, wherever and whenever it is needed. * It is the process to help an organization to identify, select, organize, disseminate, transfer information. * KM is related to the concept of intellectual capital (both human and structural). * Social/Structural mechanisms for promoting knowledge sharing. * Leading-edge information technology (e.g. Web-based conferencing) to support KM mechanisms. * Knowledge management systems (KMS): the synergy between social/structural mechanisms and latest technologies
CLASSIFICATION OF KNOWLEDGE MANAGEMENT SYSTEMS
* As a whole, knowledge management is accomplished through four systems: * Knowledge Discovery Systems
* Knowledge Capture Systems
* Knowledge Sharing Systems
* Knowledge Application Systems
* Artificial Intelligence & Machine learning technologies play an important part in the processes of knowledge discovery, knowledge capture, knowledge sharing and knowledge application, enabling the development of KM systems. IMPORTANCE OF MANAGING KNOWLEDGE EFFECTIVELY BY MAKING USE OF ALL AVAILABLE SOURCES: As well as reducing costs, effective knowledge management should also dramatically increase our speed of response as a direct result of better knowledge access and application. Effective knowledge management, using...