Key Issues in It Professional Communication
Key Issues in IT Professional Communication
Introduction:
The definition of communication is the transmission of messages, social interaction through messages, and reciprocal creation of meaning in a context, sharing of meaning through information, ideas and feelings. And the communication that encompasses oral, written, and visual discipline within a work place context is called professional communication (Hinanawaz, 2009). In ancient time, when people could work on most of the everyday work on themselves, the importance of communication might not be that obvious. However, with the arrival of information era, people have to work with other people to complete their jobs and tasks, which have made the sharing of information more and more important (Sales, 2007). And this also results in a more urgent requirement to upgrade the communication skills in all kinds of industries. In order to facilitate the communication among people, a profound number of professional communication techniques and theories have been developed, which has dramatically change the way people talk or write to each other (Clarke, 2000). However, there are still some common issues in professional communication which prevents people from effectively sharing information between each other. In this essay, some of these issues will be discussed and possible solutions will be given.
Overview:
The following issues will be discussed in this essay:
Ethical and Legal issues
IT professionals are delivering professional information to the IT customers or clients in a daily manner. They have the right to carry on their communication skills to let the audience understand what they are trying to express. However, the different understanding and usage of IT terminologies and concepts between IT clients and IT professionals may lead to misleading comments or statements which might result in wrong judge or decisions of the clients (Sales, 2007). In this part, the ethical and legal issues facing the
Introduction:
The definition of communication is the transmission of messages, social interaction through messages, and reciprocal creation of meaning in a context, sharing of meaning through information, ideas and feelings. And the communication that encompasses oral, written, and visual discipline within a work place context is called professional communication (Hinanawaz, 2009). In ancient time, when people could work on most of the everyday work on themselves, the importance of communication might not be that obvious. However, with the arrival of information era, people have to work with other people to complete their jobs and tasks, which have made the sharing of information more and more important (Sales, 2007). And this also results in a more urgent requirement to upgrade the communication skills in all kinds of industries. In order to facilitate the communication among people, a profound number of professional communication techniques and theories have been developed, which has dramatically change the way people talk or write to each other (Clarke, 2000). However, there are still some common issues in professional communication which prevents people from effectively sharing information between each other. In this essay, some of these issues will be discussed and possible solutions will be given.
Overview:
The following issues will be discussed in this essay:
Ethical and Legal issues
IT professionals are delivering professional information to the IT customers or clients in a daily manner. They have the right to carry on their communication skills to let the audience understand what they are trying to express. However, the different understanding and usage of IT terminologies and concepts between IT clients and IT professionals may lead to misleading comments or statements which might result in wrong judge or decisions of the clients (Sales, 2007). In this part, the ethical and legal issues facing the
References: Clarke, R. D. (2000). Keep it professional - professional communication skills - Brief Article Retrieved on January 6, 2009 from http://findarticles.com/p/articles/mi_m1365/is_9_30/ai_61234346/ Floyd, R. E. (2006). Effective Professional Communication. Transactions on Professional Communication, 49(2), 208 – 210. Hinanawaz (2009). Professional Communication Retrieved on January 6, 2009 from http://hinanawaz.hubpages.com/hub/Professional-Communication Rhonda, B. (2011). Professional communication: legal and ethical issues (2nd ed). South Africa: LexisNexis Butterworths. Sales, H. E. (2007). Professional communication in engineering Australia: Palgrave Macmillan. Sampson, B. (2007). Professional Communication in Engineering. Professional Engineering, 20(11), 76.