Kentucky Fried Chicken
INTRODUCTION
Markets throughout the globe have become more complex and sophisticated, and it has become complicated for marketers to reach their target markets through direct traditional marketing. Thus, organisations have acknowledged the increasing importance of applying the integrated marketing communication (IMC) approach in their marketing strategy. The effective implementation of the IMC approach can facilitate and enhance an organizations communication based on its product offerings whilst simultaneously taking advantage of the various available promotional tools to strategically reach its target audience. Many South African companies have decided to utilise the IMC approach to maximize their return on investments in marketing and promotion. The objective of these organisations is to effectively and efficiently apply the promotional tools of the IMC through increased understanding of its customers while powerfully communicating its product offerings and thus yielding a positive response with the modern customer to choose its products/services. The IMC process requires marketers to be creative in their approach to communication. Marketers need to think critically of the messages they want to communicate through integrating the elements of the promotional mix which are advertising, direct marketing, interactive marketing, sales promotion and personal selling.
The aim of this critical evaluation of the IMC campaign is to determine the use of Integrated Marketing Communications being used at Kentucky Fried Chicken (KFC) in order to create brand equity within KFC. This objective can break down into five objectives as follows, To understand the nature of KFC’s market, To determine the need for and the benefit of IMC in KFC, To determine the important aspects of IMC in KFC, To determine the barriers in applying IMC in KFC, To study the situation of KFC in the South African market, To analyze and define the significant role of KFC as executed in sales
Markets throughout the globe have become more complex and sophisticated, and it has become complicated for marketers to reach their target markets through direct traditional marketing. Thus, organisations have acknowledged the increasing importance of applying the integrated marketing communication (IMC) approach in their marketing strategy. The effective implementation of the IMC approach can facilitate and enhance an organizations communication based on its product offerings whilst simultaneously taking advantage of the various available promotional tools to strategically reach its target audience. Many South African companies have decided to utilise the IMC approach to maximize their return on investments in marketing and promotion. The objective of these organisations is to effectively and efficiently apply the promotional tools of the IMC through increased understanding of its customers while powerfully communicating its product offerings and thus yielding a positive response with the modern customer to choose its products/services. The IMC process requires marketers to be creative in their approach to communication. Marketers need to think critically of the messages they want to communicate through integrating the elements of the promotional mix which are advertising, direct marketing, interactive marketing, sales promotion and personal selling.
The aim of this critical evaluation of the IMC campaign is to determine the use of Integrated Marketing Communications being used at Kentucky Fried Chicken (KFC) in order to create brand equity within KFC. This objective can break down into five objectives as follows, To understand the nature of KFC’s market, To determine the need for and the benefit of IMC in KFC, To determine the important aspects of IMC in KFC, To determine the barriers in applying IMC in KFC, To study the situation of KFC in the South African market, To analyze and define the significant role of KFC as executed in sales