Preview

Kay-Sunderland: Making the Grade at Attain Learning

Good Essays
Open Document
Open Document
876 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Kay-Sunderland: Making the Grade at Attain Learning
Kay Sunderland: Making the Grade at
Attain Learning
1. Describe Sunderland’s management and work style. What are her sources of power?
A. Sunderland had a lot of experience in managing large high profile accounts which contributed to her management style. It was these experiences that built her expertise.
She is a professional through and through. Sunderland is investigative and is gifted with a strategic mind-set. She is viewed as a source of knowledge and client insight.
Her insightful critique is admired by even her own subordinates. Conventional and production-oriented, Kay Sunderland is known for speaking her mind out. She has a single minded approach that aims at delivering everything that the client asks for, just as they ask, which sometimes tends to inhibit the creative potential of her team. Her client centricity and work ethics make her seem like a control freak to her surbordinates. She has managed to tread the fine line between being tough and being fair, which is acknowledged by even her team.
Sunderland’s primary source of power is positional power. This can be seen clearly since she wields her influence through control on strategic resources and has legitimate power in the organization. She also does have a formal hierarchy position to the extent that it is possible in this organization.
We can also infer her secondary source of power as Personal power as evident in her reliance on winning in competitive environment.
2. Describe Morgan’s management and work style. What are his sources of power?
A. Mike Morgan, as opposed to Sunderland, is a lot more creative and is known for his content development expertise. That coupled with his realistic and enterprising nature make him a popular figure among his subordinates. He is development oriented and is known for out of the box thinking. However, he is known to push his idea and

challenge clients’ idea. He is seen as argumentative at times. He hates bureaucracy, and prefers to

You May Also Find These Documents Helpful

  • Better Essays

    Business 520 Assignment 5

    • 2510 Words
    • 11 Pages

    * Focus on interests, not positions – Understand the needs and interests of the clients instead of being concerned about title.…

    • 2510 Words
    • 11 Pages
    Better Essays
  • Good Essays

    After that question, we attempted to lighten things up, so I asked her to describe herself to me in one word. Vicky labeled herself as a problem solver, and labels her common sense and ability to prioritize as her best traits that allow her to do her work diligently. Vicky’s prioritization is what stood out to me from the moment I began working with her, as in one morning she had to complete a presentation, reach out to three clients, meet with Carrey, the supervising attorney, and give me instructions within four hours. When I brought up this observation to Vicky, she said that she tries to “prioritize tasks and put into perspective that people’s lives are at stake. Real people”, but overall thinks she could grow in that area of her work.…

    • 1077 Words
    • 5 Pages
    Good Essays
  • Good Essays

    necessarily have a lot of action that goes on her books. Another big reason for this is because of…

    • 1479 Words
    • 6 Pages
    Good Essays
  • Better Essays

    his wits rather than brute force, small, compelling in argument, impressive as a person through…

    • 1541 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    adapt their style of working according to a client’s presenting issues. A final point to remember is…

    • 311 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Winning Colors

    • 532 Words
    • 1 Page

    to help her lead our squad when I'm out. She is unable to take the initiative and opportunity to…

    • 532 Words
    • 1 Page
    Satisfactory Essays
  • Best Essays

    To enable and assess learning it is important to understand how individuals learn. Individuals learn in different ways and at different speeds. As a teacher it is important to understand the theories of how and why people learn so that the individual needs of the learner are addressed. Learning theories have been more influential since the early 1990’s. (Avis, 2010)…

    • 2875 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Learning theories have been influential since the 20th century and are now used as diagnostic tools to help identify styles in which learners learn, (Avis et al. 2010). The summary behind these concepts, propose that all people learn differently, and to ensure individual learning needs teachers need to recognize these styles to address differentiation and learning needs of individual within group of learners, (Jarvis, 2006). The key learning theories from research are; behaviourism, cognitivism and humanist. Key academics Pavlov, Skinner and Watson (1973) influence the theory behind behaviourism. They approach behaviourism as a scientific approach towards a desired goal, consisting of reinforcement to shape behaviour. In thus the teachers act as a stimulant; shaping behaviour via repetition and habit forming to create a response. However influential theorists Bruner (1966), Piaget (1926) and Gagne (1985), argue that this style is manipulative, the learner will know how that learning process takes place but not necessarily know why? Behaviourist looked at the environment stimuli influencing response, whereas cognitivists look at the individual’s mental process in learning and how they gain that knowledge. Bruner (1966) believes people learn with the acquisition of knowledge as social process of problem solving. The focus stems to establishing positive conditions that promote the individuals path of being ‘ready to learn’, establishing a ‘meaning to learning’; with initiative and analytical thinking and finally with relevance of self- fulfilment of what ‘motivates the learner’. This takes away the behaviourist approach of learning without an external reward to learning with independent meaning in which you create your own path. Lastly Humanist approach to learning develops the idea of the learners at the centre of the learning process, (Maslow, 1970 and Rodgers et al, 1983). Rogers (1983) influenced this approach and believed that each learner is free to direct…

    • 2325 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Two of the assessment activities that I use are Worksheets (or written questions) and photographic evidence. These assessment activities are the most commonly found within my level 1 group. Worksheets within my area are a very versatile way of collecting information from the student, they can contain short answer questions, multiple choice questions etc. Worksheets are extremely valid because they are usually created by the awarding body of that qualification or by the teachers who have read through what the learners need to achieve. Because it is a direct way of assessing, the learners will not “go off task” as the worksheets are designed to be short, sharp ways of assessing that require the learner to answer two or three questions about a particular criteria. Ideally, the learner should be assessed on different occasions, and by different people on each criteria, so that this assessment becomes more reliable. Once the learner has answered these questions to show their understanding, and have had the criteria explained to them, they would have passed that one element within their criteria, therefore making it even more sufficient, fair and reliable. Worksheets are very easy to differentiate depending on the level of learners/ course/ certain individuals. If you have someone in your class who is dyslexic then you can differentiate a worksheet into more picture based learning where possible and also if you have someone who excels in lessons you can differentiate the worksheets to enable more information from the learner. The fact that this can be done so easily makes it fair. A question of authenticity can be raised with worksheets because answers can be very easily duplicated within the classroom, however, it is up to the teacher to recognise that this is happening and stop it.…

    • 2577 Words
    • 11 Pages
    Powerful Essays
  • Better Essays

    Assessment is essential in teaching throughout any subject or course in practical and theory work. First initial assessment is used to ensure students are on the correct course. Once learning starts differentiated formative assessments are carried out throughout ending with summative assessment which usually warrants a grade or a pass.…

    • 2026 Words
    • 9 Pages
    Better Essays
  • Best Essays

    Wilson, L. (2009) Practical Teaching a Guide to PTLLS & DTLLS, Hampshire: Delmar Cengage Learning…

    • 2370 Words
    • 10 Pages
    Best Essays
  • Good Essays

    Patient Teaching

    • 4239 Words
    • 17 Pages

    The client must be educated, not simply taught new skills (Rankin, p. 73). The newly acquired information will allow her to make her own decisions and to be the head of her own health care team.…

    • 4239 Words
    • 17 Pages
    Good Essays
  • Good Essays

    Assessment and Learners

    • 1028 Words
    • 5 Pages

    Assessment is all about making judgements. A major argument for involving students in self and peer-assessment is that it helps them to develop the ability to make judgements, in particular about themselves and their work. This is an important life skill as well as an academic one.…

    • 1028 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Kay Sunderland

    • 531 Words
    • 2 Pages

    Sunderland is a kind of person who wants everything under her control. When Sunderland was recruited into Attain learning, one of the main reasons why she joined Attain as an account director is because of the opportunity to assume more responsibility and also because she felt more in control over the projects. Also her co-workers describes her as a control freak. Besides, she pushes people to give their best. She has a great strategic mindset and provides insightful critiques and suggestions. People perceive her to be inflexible and overly demanding at times. She is single-minded in her approach to deliver what the client asks for and accepts whatever the client idea is without challenging it. Also one can infer that she is not the kind of person who thinks out-of-the-box when it comes to providing a solution and she would like to work in a process-driven environment. Her primary source of power is personal and she possesses energy and stamina to sustain the effort necessary and can remain focused till the product is delivered, is self-confident and has a proven track record as she worked in companies like IBM and Oracle. Her formal hierarchical position as an account director where she is the single point of contact for client is another source of her power. Besides, she has extremely good ties with her boss Chama who happens to be the Chief Operating officer of Attain and is a relational source of power.…

    • 531 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    At the time she meets with her team, she should not ask open ended questions. She needs to ask the right questions to get the right information without wasting…

    • 272 Words
    • 2 Pages
    Satisfactory Essays

Related Topics