For this essay I will be explaining what I might do to encourage team performance by using Katzenbach and Smith’s Article as a scaled directive/guideline. The discipline of teams has been useful to show how to encourage team performance and this I will explain I will explain in the first part of this essay.
According to Katzenbach and Smith, there is an importance to distinguish between Teams and Groups. Why? Because it is believed that Teams are different from Groups because they use collective working whereas Groups are based around individual performance.
8 things that Katzenbach and Smith said about how to encourage Teamwork are:
‘Establish urgency, demanding performance standards, and direction’. - Katzenbach and Smith: ‘All team members need to believe the team has urgent and worthwhile purposes, and want to know what the expectations are.’
I can use this to encourage team performance by setting standards, rules and directions so the team will know their purpose and what goals they are aiming for.
‘Select members for skill and skill potential, not personality’. - Katzenbach and Smith: ‘No team succeeds without the skills needed to meet its purpose and performance goals. Yet most teams figure out the skills they will need after they are formed.’
You can choose the people to be team leaders, purely based on their skills. This people will need to have good skills most especially the ‘Leadership skills and Motivational Skills’ in order to take charge of the team in absence of the manager.
‘Set some clear rules of behaviour’. - Katzenbach and Smith: ‘All effective teams develop rules of conduct at the outset to help them achieve their purpose and performance goals.’
To encourage team performance I would make sure I have the team’s attention with no distractions from phones etc., make sure everyone gets a clear chance to speak with no interruptions and constructive confrontation, agree that the only things...
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