Juran and Deming

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Juran and Deming

W. Edwards Deming and Joseph M. Juran pursued their efforts and devoted their lives to helping organizations improve the quality of their products and services. Their impact is now worldwide and their accomplishments eminent.

Deming and Juran’s amazing lives paralleled each other in many ways. As youths, both experienced hard times. However, they both overcame their humble beginnings, graduated from college, and embarked on their careers. Both Juran and Deming started off by working at Western Electric’s Hawthorne plant in Chicago, where they were influenced by the work of Walter Shewhart, a pioneer in statistical method. When World War II began, both men were active in the federal government’s wartime efforts. Employing his mathematician and statistician skills, Deming joined the Census Bureau and taught statistical methods to engineers and managers. Juran made marks by helping redesign critical supply processes in the Lend-Lease Administration. After the war, Deming and Juran’s work attained worldwide recognition, and both received an invitation to work in Japan from the Union of Japanese Scientists and Engineers. Deming taught Japanese engineers and top management statistical methods and how to view production as a system that included suppliers and consumers. Juran delivered lectures in Japan about managing for quality. The teachings of Deming and Juran were greatly appreciated by the Japanese: both men were presented medals by the Emperor of Japan as high awards for their assistance. Back on the home front, these pioneers’ careers continued on parallel courses. Both developed well-received videotapes. Both founded institutes to help others continue to learn from their work.

W. Edwards Deming, at 91, he continues to teach and consult Deming holds a Ph.D. in physics, but is a statistician by experience. He is an best known for leading Japanese businesses on the course that has made them leaders in quality and productivity...
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