Communication and Individuals
369
Unit overview
SUPPORT INDIVIDUALS WITH SPECIFIC COMMUNICATION NEEDS
Elements of competence
369a 369b 369c Identify specific communication needs and methods Support individuals, key people and others to communicate Observe and evaluate individual communication needs
About this unit
For this unit you need to work with people with specific communication needs where you will be required to support the individual and others to communicate.
Scope
The scope is here to give you guidance on possible areas to be covered in this unit. The terms in this section give you a list of options linked with items in the performance criteria. You need to provide evidence for any option related to your work area. Communication cues: generally applicable to most people; specific to particular group(s); specific to an individual. Communication methods could include: the individual’s preferred spoken language; the use of signs; symbols; pictures; writing; objects of reference; communication passports; repetitive behaviours; other non verbal forms of communication; human and technological aids to communication. Human aids to communication include: people who sign; people who take notes; people who “mouth”; people who speed type. Key people include: family; friends; carers; others with whom the individual has a supportive relationship. Your knowledge and understanding for this unit will relate to legal requirements and codes of practice applicable to the scope of your work and others with whom you work; the nature of the work you are undertaking; your role and level of responsibility within your organisation (eg whether you have responsibility to support the work of others); the individuals, key people1 and others with whom you are required to work and the degree of autonomy you have for the management of your own work activities.
1
If you are working with children and young people the term “individuals” covers children and young people and “key people” covers
Unit overview
SUPPORT INDIVIDUALS WITH SPECIFIC COMMUNICATION NEEDS
Elements of competence
369a 369b 369c Identify specific communication needs and methods Support individuals, key people and others to communicate Observe and evaluate individual communication needs
About this unit
For this unit you need to work with people with specific communication needs where you will be required to support the individual and others to communicate.
Scope
The scope is here to give you guidance on possible areas to be covered in this unit. The terms in this section give you a list of options linked with items in the performance criteria. You need to provide evidence for any option related to your work area. Communication cues: generally applicable to most people; specific to particular group(s); specific to an individual. Communication methods could include: the individual’s preferred spoken language; the use of signs; symbols; pictures; writing; objects of reference; communication passports; repetitive behaviours; other non verbal forms of communication; human and technological aids to communication. Human aids to communication include: people who sign; people who take notes; people who “mouth”; people who speed type. Key people include: family; friends; carers; others with whom the individual has a supportive relationship. Your knowledge and understanding for this unit will relate to legal requirements and codes of practice applicable to the scope of your work and others with whom you work; the nature of the work you are undertaking; your role and level of responsibility within your organisation (eg whether you have responsibility to support the work of others); the individuals, key people1 and others with whom you are required to work and the degree of autonomy you have for the management of your own work activities.
1
If you are working with children and young people the term “individuals” covers children and young people and “key people” covers