Job Satisfaction

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ELPIIC 2012 Kuala Lumpur
Evaluation of Learning for Performance Improvement International Conference, The Royale Chulan, Kuala Lumpur, Malaysia, 5-6 December 2012 Job Satisfaction Levels among Academic Staff at
Kolej Profesional MARA, Seri Iskandar, Perak, Malaysia

Norulhuda Awang a
aUniversiti Malaysia Kelantan
Kuala Lumpur Campus, Bukit Jalil Malaysia

Abstract
The education gives specific roles to the development of the future nation. Therefore, in general the role of lecturers is really essential in generating a quality graduate who will in turn brings up the nation ahead since the educated graduates are the assets of one country. This paper intended to ascertain the impact of job satisfaction of Kolej Profesional MARA, Seri Iskandar academic staff on their commitment towards academic activities. Besides that, it also investigated specifically factors contributing to job satisfaction, namely promotional opportunities, management style, working environment, workload, and relationship with colleagues. Overall, the findings of this paper indicate that satisfied academic staff will be committed to their job, with job satisfaction, it was hoped that the productivity as well as students performance will increase. Lower job satisfaction create unpleasant scenario where at a situation lack of presence in class and high absenteeism and this will lead to demotivated students at the same time lower students performance. This paper contributes to the management and practical implications of the college in relations to employee satisfactions.

© 2012 Published by Elsevier Ltd. Selection and peer-review under responsibility of Global Entrepreneurship Research & Innovation Center (GERIC), Universiti Malaysia Kelantan, Malaysia

Key words: job satisfaction, promotional, management style, workload, Malaysia

1. Introduction
Education is one of the most important institutional organisation of a nation. It oversees issues on national agenda. Its effective running depends firmly on its coordination in the direction of societal expectation. Successful educational programs lie on the important contributions of effort, involvement, and most importantly on the overall teacher (academic staff) professionalisation. Academic staff job satisfaction, commitment, and retention are crucial to effective schools (academic institutions). A positive and healthy university climate translates into increased academic staff job satisfaction. A healthy university climate will not only increase the job satisfaction of academic staff but it will at the same time improve the learning environment and increase the productivity of the university. In addition, it becomes significant to job satisfaction because commonly held visions and beliefs, coupled with a positive environment, carry with them energy for success. Job satisfaction has been an important topic over the years (Akfopure et al., 2006). It is of importance as job satisfaction is believed to contribute to job performance as well as work commitment. An employee who is satisfied with his job would perform his duties well and be committed to his job, and subsequently to his organization. Thus, it is of utmost importance for employers to know the factors that can affect their employees’ job satisfaction level since it would affect the performance of the organization as well. Many studies have been done to account for factors that affect job satisfaction. Among the factors are job autonomy, working environment and management styles. Karim (2008) broadly categorized the factors into work and worker related variables. Due to its importance, many research have been done pertaining to job satisfaction in various professions such as library (Karim, 2008), construction (Jaafar et al, 2006) and education (Huda et al, 2004; Chimanikire et al, 2007; Santhapparaj and Alam, 2005). There is also a lack of consistent definition for job satisfaction. Job satisfaction has been defined as a single global...
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