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Course Design Guide HCS/451 Version 5

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Course Syllabus
College of Natural Sciences HCS/451 Version 5 Health Care Quality Management and Outcomes Analysis Copyright ©, 2012, 2010, 2007, 2005, 2004 by University of Phoenix. All rights reserved.

Course Description This course examines the relationships between health care quality and organizational performance management. The student is introduced to the rationale for performance management and the role of the governing body of the health care organization in ensuring compliance with the standards of regulatory and accreditation organizations. Methods for assuring quality in process and outcome management are described, as well as the significance and statistical application of measuring outcomes. Various health care customers are identified. Changing trends in the provision and reimbursement of health care services are reviewed. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • • University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Sollecito, W. A., & Johnson, J. K. (2013). McLaughlin and Kaluzny's Continuous Quality Improvement in Health Care (4th ed.). Sudbury, MA: Jones and Bartlett.

Carroll, R. L. (Ed.). (2009). Risk management handbook for health care organizations (Student ed.). San Francisco, CA: Jossey-Bass. All electronic materials are available on the student website.

Week One: Introduction to Risk Management and Quality Management Risk Management in Health Care Details
Objectives 1.1 Explain how leadership and philosophy drive risk and quality management in health care. 1.2 Explain the concepts of risk management in the health care industry. 1.3 Identify factors that influence risk management in the health care industry.

Due

Points

Course Design Guide HCS/451 Version 5

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Reading Reading Reading Reading Reading Bio Participation

Read the Week One Read Me First. Read Ch. 1 of McLaughlin and Kaluzny's Continuous Quality Improvement in Health Care. Read Ch. 1 of Risk Management Handbook for Health Care Organizations. Read Ch. 5 of Risk Management Handbook for Health Care Organizations. Read this week’s Electronic Reserve Readings. Post your Biography to the Chat forum Participate in class discussion. Tuesday 2 substantive posts on 4 days DQ1 due Thursday DQ2 due Saturday 2

Discussion Questions

Respond to weekly discussion questions.

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Nongraded Activities and Preparation Week Two Preparation Learning Team Charter Individual Overview of Risk and Quality Management in Health Care Worksheet

Begin working on the Week Two assignments.

Complete a Learning Team Charter and post to the Team forum. The charter is located in the Learning Team Toolkit on the student website. Resource: Overview of Risk Management and Quality Management in Health Care Worksheet Grading Criteria posted in the Course Materials forum Conduct research on health care disciplines of risk management and quality management and their roles in and influences on organizational performance. Complete the University of Phoenix Material: Overview of Risk Management and Quality Management in Health Care Worksheet located on the student website.

Monday

Monday

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Course Design Guide HCS/451 Version 5

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Week Two: Quality Management in Health Care
MAP
Objectives 2.1 Explain the concepts of continuous quality management in the health care industry. 2.2 Identify factors that influence quality outcomes. 2.3 Describe challenges...
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