Doreen M. Giglio
University of Phoenix
Professor Carol Dallred
Jean Watson’s theory of human caring focused on establishing a caring relationship with patients. She believed in treating them as holistic (mind, body and spirit) being (Watson, 1979). To further secure our understanding and relationship with our patients we can use our assessment tool analysis to better know them. Daily Hassles Scale, dysfunctional attitude scale and social support are the assessments that I have chosen to look deeper at the depressed population and community function. These tools should take me deeper on how this population might have gotten to where they are and why they are a vulnerable population.
The first tool is the Daily Hassles Scale. This tool is designed to measure the daily hassles of employees such as customer service representatives and anyone working in a high stressed job. In this particular case, this tool identifies daily hassles and the rate of burnout that call center employees undergo (Visser, 2009). The tool evaluates factors such as work overload, pressure, demands from management, repetitive nature of the work, and lack of supervisor and co-worker support (Visser, 2009). The Daily Hassles Scale also measures daily hassles on a personal level (Visser, 2009). People who participated in this study were given time off during their work day to complete questionnaires in order to ensure a good response (Visser, 2009). The scale is inexpensive ($40.00) and requires little time to complete. This tool could enhance the assessment phase of the nursing process by providing the nurse with the major stress factors of their patients early on in their care. According to Watson’s Theory of Human Caring, it is imperative and beneficial to the patients health outcome that the patient and nurse bond. A hospital could create a Watson Room where nurses and patients can go to relieve stress and meditate... [continues]
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