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Applied Management Project

(BSS000-6)

Performance Management

Submitted by

Student number:

Acknowledgement:
First of all I would like to thank the Almighty God for providing me with the ability, strength and good health I have gained throughout the writing of this project. Apart from my efforts, the successful completion of this report mainly depends on the support and guidelines of many others. I take this prospect to convey my appreciation to the people who have been influential in the booming completion of this project. I would like to give you an idea as regards my supreme gratitude to all of my group members and also my other class fellows. I can’t express thanks enough for their remarkable support and assistance. I feel provoked and optimistic after attending their address. Without their encouragement and direction this project would not have materialized. I would also like to mention about the helping behaviour of many senior students, I am very much thankful to all of them for their support and cooperation.

Table of contents: Pages Executive Summary ------------------------------------------------------------------------ 5-6 Chapter one

Introduction
1.1 Aims --------------------------------------------------------------------------------------- 7 1.2 Objectives -------------------------------------------------------------------------------- 7 Chapter two

Literature Review
2.1 Performance Management ----------------------------------------------------------- 8 2.2 Definition ---------------------------------------------------------------------------------- 8 2.3 Background to Performance Management --------------------------------------- 8-9 2.4 The core of Performance Management ------------------------------------------- 9 2.5 Purpose of Performance Management -------------------------------------------- 9-11 2.6 D/F between Performance Management & Performance appraisal ------- 11 2.7 Emergence of Performance Management ---------------------------------------- 11-12 2.8 What’s the same ------------------------------------------------------------------------- 12 2.9 What’s new -------------------------------------------------------------------------------- 12-13 2.10 Functions of Performance Management ----------------------------------------- 13-14 2.11 Principles of Performance Management ----------------------------------------- 14-15 2.12 Performance Management Process ----------------------------------------------- 15-16 2.13 Effective Performance Management ----------------------------------------------- 16-17 2.14 Measuring Performance --------------------------------------------------------------- 17-19 2.15 Performance Reviews ----------------------------------------------------------------- 19 2.16 Performance Feed Back -------------------------------------------------------------- 19-21 2.17 Counselling, Coaching & Training in PM ----------------------------------------- 21-22 2.18 Role of motivation in managing performance ------------------------------------ 22-24 2.19 Benefits of an effectively implemented PM system ----------------------------- 24 Chapter three

Analysis and Discussion
3.1 Role of line manager in Performance Management ------------------------------ 25-27 3.2 Reasons of why line managers not playing their role effectively ------------- 27-28 3.3 Concept of fairness in Performance Management -------------------------------- 28-29 3.4 Fairness in Performance Rating ------------------------------------------------------- 29-30 3.5 Fairness in Compensation and Reward --------------------------------------------- 30-32 3.6 Organizational Justice Theory --------------------------------------------------------- 32 3.7 Performance Management leads to Motivation and Engagement ---------- 33-34 Chapter four

Conclusion...
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