Itm – Organizations, Management and the Networked Enterprises

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In 2008, ICT (Information and communication technologies) sector of the Canadian economy totaled $59.2 billion Cellphones, delivery service, social medias, internet advertising are growing and growing Three changes 1) emerging mobile digital platform (iphone, bb, netbooks ) 2) growth of online software as a service and 3) the growth in “cloud computing” where more and more business software runs over the Internet → organizations can rely more on telework, remote work and distributed decision making, think decentralization, firms can outsource more work, and rely on markets rather than employees to build value. It also means that firms can collaborate with suppliers and customers to create new products or make existing ones more efficiently. Thomas Friedman world is now “flat”, Internet and global communications had greatly reduced the economic and cultural advantages of developed countries. Digital firms: most of significant business relationships (with customers, suppliers, and employees) of an organization are digital. Core business process are accomplished through digital networks spanning the entire organization or linking multiple organizations. Key corporate assets- interellectual property, core competencies, and financial and human assets are managed through digital means. Time shifting ( 24/7) and space shifting (globally accomplished) are the norm There is a growing interdependence between a firms information systems and its business capabilities, changes in strategy, rules, and business processes increasingly require changes in hardware, software, databases, and telecommunications. What the organization would like to do depends on what its systems will permit to do. Six strategic business objectives:

1) OPERATIONAL EXCELLENCE- improve efficiency and productivity to achieve higher profitability. Eg Walmart,linked supplier, stocking just-in-time 2) NEW PRODUCTS, SERVICES AND BUSINESS MODELS ( which describes how a company produces, delivers, and sells...
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