It599 Kaplan Pier Recap Report

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PIER Recap Report
Pamela Bass
Kaplan University

Table of Contents

Executive Summary………………………………………………………………………..…………3 Project Objectives………………………………………………………………………….…………4 Business Areas………………………………………………………………………………………..4 Project Personnel and Organization………………………………………………………………….5 Project History and Time Line……………………………………………………………………….6 Risk Assessment and Mitigation Techniques………………………………………………………..6 Change Control, Quality and Configuration Management Techniques……………………….……..7 Project Communication………………………………………………………………………….…...8 Customer Expectations………………………………………………………………………………8 Project Results……………………………………………………………………………………….9 Financial Data……………………………………………………………………………………....10 Lessons Learned…………………………………………………………………………………….11 Recommendations for Future Projects………………………………………………………………11

Executive Summary

The Company
For more than twenty years Kaplan Knowledge Solutions (KNS) has provided Decision Support Systems (DSS) for companies located in the United States, Mexico, and Canada. Located in the United States, our company has built developed DSS for more than 300 fortune 500 companies. Our company consists of leading project managers, consultant, business analysts, and software designers that will help you develop the most reliable DSS possible. Our knowledge based systems provide the most reliable, productive systems possible. Our staff has built exceptional business solutions for companies of all sizes.

Mission
Our mission is to provide the best DSS solutions for our customers. We can help our customers make faster, and more reliable decisions by helping them understand and organize data and knowledge that already exist within their business.

Management
Our leadership team consists of leading project managers, consultants, business analysts, and software designers. They have worked together on a variety of projects of varying sizes. Our team has a past performance record of meeting the changing needs of our clients. Quality and timeliness are crucial efforts of our management team. We are qualified and successful at delivering the product on time and within budget.

Market
The need for our service is due to the increasing need for quick reliable decisions that businesses need to stay competitive. Businesses need to make critical decision in a moment notice. In order to meet the needs of their client’s, businesses have to have solutions to increasing challenges immediately in order to remain competitive. We ensure that companies can meet these challenges with promptly reliable solutions.

Operations
An analysis of current business operations will determine solutions dedicated to meeting the needs of our client. Hardware and software requirements are determined to meet our quality of service standards. A risk assessment is provided to ensure company profitability. Our design of DSS will provide solutions that will enhance company productivity.

Financial Projections
Our company can provide affordable decision support solutions for your business. With a small but knowledgeable team, we can provide hourly costs that is lower than most of our competitors. At about sixty dollars per hour for labor, our professional designers will implement designs best suited for our client’s business needs. Hardware and software costs will vary depending on equipment and services required on site. We also are willing to work with your onsite design and development

Administrative

PROJECT MANGER CONTACT
Questions regarding project specifications or design should be directed to: Name| Peter Paulson|
Address| 1255 Park AveNew York, NY|
Phone| 1-800-555-5555 ext. 2129 |
FAX| 212-555-5555|
Email| PPaulson@kaplan.edu|

Project Objectives

The Right Solution Software Company realized that they had a need for a decision support system (DSS) that would enable them to better serve their customers by providing faster solutions to technical challenges. The...
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