Memorial Health System CPOE Implementation|
IT Project Implementation Failures|
The Implementation process begins after an acquisition process. The acquisition process requirements are examined, the request for the proposal is sent, the vendor is chosen and contracts are negotiated and signed. When these parts have been finish the implementation can begin. During the beginning of the implementation the project has to be planned out, and a team must be selected, but problems should always be expected somewhere. Some of the IT problems that occur though can be prevented if careful.
In the case study, the implementation process seems to be working out well. Dryer and Roberts decided on obtaining a CPOE system running for their staff to use. Problems occur when stakeholders in the facility believe this system would only be more work for them and not be very use full in their organization. This is the first sign that a problem is happening. This is the first IT failure for the company. The organization and stakeholders must believe that the system is worth having, be willing to work with it, and believe in the help it will have for the organization. If the stakeholders believe the system will fail ultimately it will fail. They will not work and put forth the effort into the implementation process and training. Dryers and Roberts walk away from the project and leave it up to someone else in the organization to take over. This is leading to the beginning of the second problem. The project manager, Sally Martin reports to her boss Mr. Sparks about the status of the project. Mr. Martin was not happy and yelled and told Ms. Martin to only come to him with good news. He did not want to hear bad news. When an organization is implementing a new system all news is good news. The supervisor needs to hear new good or bad. The right supervisor for the job would solve this problem. This is why an organization needs...