CMGT/554 – IT Infrastructure
December 16, 2012
Patton-Fuller is a community hospital treats all kinds of concerns (Ecampus, 2009). They provide healthcare services designed to meet every need and any stages in life. They have providing service since 1975 and their goal is to be as pleasant in their service as possible while being productive through their many communications between all the branches of the hospital. The hospital has the responsibility of providing good services and protecting patient’s rights. The Health Insurance Portability and Accountability Act (HIPAA) outline the principles and requirements that the hospital must use to ensure they are protecting rights. There is a large amount of the database that needs to be kept secure and this is one of the main goals of the IT department. Improve Communications
Patton –Fuller utilizes four different information systems to improve communication and collaboration between senior management, employees, doctors, nurses, and patients. The information systems help to improve the communication between hospital operations, improve the relationships with patients, and helps executives manage hospital finances. • the finance information system utilized mainly by executives assists in managing hospitals cash flows, assets, liabilities, and net income. This IS also generates statements required by federal regulations. • The HR information systems was managing policies, procedures, and compliance requirements but now they use hospital intranet which frees HR employees to concentrate on more critical HR actions. The system used mainly by HR personnel for recruitment, training, and personnel evaluations. • Customer relation’s management (CRM) is utilized to build loyalty between hospital and patients through the World Wide Web. ...