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IT Infrastructure and Emerging Technologies(copy)

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IT Infrastructure and Emerging Technologies(copy)
Case Study for Information Management
資訊管理個案
IT Infrastructure and
Emerging Technologies:
Salesforce.com (Chap. 5)
1021CSIM4B05
TLMXB4B (M1824)
Tue 2, 3, 4 (9:10-12:00) B502

Min-Yuh Day
戴敏育
Assistant Professor
專任助理教授
Dept. of Information Management, Tamkang University
淡江大學 資訊管理學系 http://mail.tku.edu.tw/myday/ 2013-10-15

1

課程大綱 (Syllabus)
週次 日期
1 102/09/17
2 102/09/24
3 102/10/01

內容（Subject/Topics）
Introduction to Case Study for Information Management
Information Systems in Global Business: UPS (Chap. 1)
Global E-Business and Collaboration: NTUC Income
(Chap. 2)
4 102/10/08 Information Systems, Organization, and Strategy: iPad and Apple (Chap. 3)
5 102/10/15 IT Infrastructure and Emerging Technologies:
Salesforce.com (Chap. 5)
6 102/10/22 Foundations of Business Intelligence:
Lego (Chap. 6)

2

課程大綱 (Syllabus)
週次 日期 內容（Subject/Topics）
7 102/10/29 Telecommunications, the Internet, and Wireless
Technology: Google, Apple, and Microsoft (Chap. 7)
8 102/11/05 Securing Information System: Facebook (Chap. 8)
9 102/11/12 Midterm Report (期中報告)
10 102/11/19 期中考試週
11 102/11/26 Enterprise Application: Border States Industries Inc.
(BSE) (Chap. 9)
12 102/12/03 E-commerce: Amazon vs. Walmart (Chap. 10)

3

課程大綱 (Syllabus)
週次 日期
內容（Subject/Topics）
13 102/12/10 Knowledge Management: Tata Consulting Services
(Chap. 11)
14 102/12/17 Enhancing Decision Making: CompStat
(Chap. 12)
15 102/12/24 Building Information Systems: Electronic Medical
Records (Chap. 13)
16 102/12/31 Managing Projects: JetBlue and WestJet
(Chap. 14)
17 103/01/07 Final Report (期末報告)
18 103/01/14 期末考試週

4

Chap. 5
IT Infrastructure and
Emerging Technologies:
Salesforce.com

5

Case Study: Salesforce.com (Chap. 5)

(pp.233-235)

Salesforce.Com: Cloud Services Go Mainstream
1. How does Salesforce.com use cloud computing?
2. What are some of the challenges facing Salesforce as it continues its growth? How well will it be able


References: – Kenneth C. Laudon & Jane P. Laudon (2012), Management Information Systems: Managing the Digital Firm, Twelfth Edition, Pearson. – 周宣光 譯 (2011)， 資訊管理系統－管理數位化公司， 第12版，東華書局 31
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