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DA-MAX Tips and Training Guide
For
DATAMAX’s Maximum Computer Support Department

Table of Contents
* Table of Contents……………………………………………….........................................2 * Introduction………………………………………………………………………………….....3 * Overview of Operating System
 Components and functions of operating systems………………………….........4-5
 Different versions of Windows…...………………………………………………....5 * Installation of Windows Operating Systems
 Procedures to install Windows………………………………………………………6
 Methods of supporting operating systems………………...……………………...7
 Possible concerns when installing and maintaining operating systems………..8 * Troubleshooting and Maintenance Issues for Operating Systems
 Troubleshooting techniques for operating system-related problems…………9-10
 Maintenance issues for operating systems…………..…………………………….11
 Upgrading an operating system compared with a clean installation…………....11 * Networking and Security of Operating Systems
 Networking in operating systems……………………………………………..........12
 Possible concerns when connecting an operating system to a network ..........13
 Security Features of Windows 2000, Windows XP and Windows Vista OS…...14
 Steps to secure modern Operating Systems.…………………………...…………15 * Personal Computers on the Internet
 Difference between Internet and Network Connections…….............................16
 Steps to connect a workstation to the Internet……………………………………..17
 Potential Problem and solutions when connecting an OS to Internet…………...18 * Legacy Operating Systems
 Features of older Operating Systems….…………………………………..............19 Issues involved with supporting legacy Windows Operating Systems…………..20
 Support of older applications in current operating systems…………………20 * Conclusion……………………..…………………………………………………………….20

Introduction

Through out the following training guide, you will learn important information regarding computer systems along with various operation systems extensively used in Datamax. There are different sections in this manual that will provide you with the specifics of the Windows operating systems maintenance, performance and help with troubleshooting situations. Alternate subjects which are in the manual are networking, security of operating systems and data regarding history or other, older operating systems. Information about operating systems entails information which describes the parts, and, the operations in the various operating systems. This part also includes useful information about many different versions of Windows.

The Installation Section describes Windows 2000, Windows XP and Windows Vista. You will learn different ways of supporting these operating systems, and the information on how installations might be executed, if needed. Information on the setting up and maintaining an OS will be described. We will review the significance of networking and security within an operating system, with troubleshooting information.

Computer systems are commonly used to link to the internet. You will see Network information and a review of the difference between internet and network connections. There will also be an overview on how to link a workstation to the internet and how to protect your computer from possible network risks. Lastly we will reviews older legacy operating systems and how to support these types of systems along with the possible issues that could arise from running a legacy OS.

Overview of Operating Systems
Review important information regarding different operating systems used at Datamax. These types of operating systems incorporate Windows 2000, Windows XP and Windows Vista.

Components and functions of operating systems
The shell which allows communication between the user and the programs which they run is a vital part of the Windows graphical user interface. The control panel allows the user to change basic system settings and controls...
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