THE PROBLEM AND ITS BACKGROUND
This chapter discusses the problem and its background which comprises of project framework, statement of the objectives, the importance of the study, scope and delimitation and definition of terms.
Isabela State University Echague Campus offers undergraduate and graduate programs that require research projects as course requirements. Students and faculty researchers need constant consultations to their advisers who are experts in doing research. This enables them to answer their queries about the research being undertaken and educate them on how to perform different research processes. Providing a rendezvous for the researchers allows them to share their expert thoughts to students both in the undergrad and graduate programs who are willing to venture in the field of research.
Although ISU-E are full of competent and knowledgeable researchers the instant contact and access to these researchers becomes impossible due to lack of time and instant communication. The advent of the new technology today allows the students and faculty researchers get in touch with the experts using forum, chat room and emails and social networks for consultation.
The development and implementation of ISU-E Research consultation portal provides an ultimate solution to the problems of ISU-E in providing unlimited access to all its clientele and researchers. It also provides a venue for the students of the
undergraduate and graduate programs to consult and communicate to their advisers for some insights and professional inputs in doing the research via online communication using the internet.
The ISU-E Research Consultation Portal highlights different faculty and students researches. The system provides resources that can store research output such as journal, proposals, and finished researches of both graduate and undergraduate researches. The system also provides chat room, news updates, publication, and announcement page for the users. The users who are bonafide students and faculty members of ISU-E can also upload and download faculty and student research abstracts, journal, research templates and other information related to research undertakings.
1.2 Project Framework
1.2.1 Information System Usability Theory
Usability is one of the important factors that determine the success of a website of any types. It is related to the design aspect of web pages that make sense to people who use them. It not only surfers to navigate easily and conveniently but also helps them find the information they wanted within a particular web site. Different definitions of usability have been so far proposed, which vary according to the models they are based on.
Usability by Nielsen, (2003) was adopted in the field of web site; he defines Usability as a quality attribute that assesses how easy user interfaces are to use. The word "usability" also refers to methods for improving ease-of-use.
Learnability: the ease of learning the functionality and the behavior of the system.
Efficiency: the level of attainable productivity, once the user has learned the system.
Memorability: The ease of remembering the system functionality, so that the casual user can return to the system after a period of non-use, without needing to learn again how to use it.
Few errors: the capability of the system to feature a low error rate, to support users making few errors during the use of the system, and in case they make errors, to help them to easy recover.
User's satisfaction: the measure in which the user finds the system pleasant to use.
In usability literature, Powell, T, A, defines usability as the extent to which a product can be used by specific users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use. In this definition, effectiveness means “the accuracy and completeness with which user achieve specified goals". Efficiency is "the...
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