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Stephanie E. Bell
Managed Care & Health Insurance
DeVry University
Bob Vega, Professor
23 February 2013

Symphony of Crestwood is a long and short term care facility which houses about 250 residents. Those residents who may require cardiac care and rehabilitation, respiratory care, palliative care, wound care, Alzheimer’s care and dialysis treatment, will find the latest treatment options available to them. Many of the residents use the facility as a step down option after leaving the hospital but before going home. The Symphony of Crestwood offers a CareBridge program which offers a seamless and coordinated transfer between home and skilled nursing to help facilitate faster healing and a shorter stay. (www.symphonyofcrestwood.com). The facility also offers a specialist service called respite care, for those who are designed for those families that need a break from their daily care giving and one of the latest techniques to be offered are the Stabilize, Treat, Assess, Transition (S.T.A.T) which is a program designed to lessen the recurrence of return hospital readmission rates of the residents. One of the roadblocks or constraints in maintaining the proper balance of caring for the resident/patient, ensuring that the families are well informed about the care of their loved ones and having an adequate staff is having the properly trained personnel; from the administrator to the certified nursing assistants. Without having them properly trained with the latest techniques in care and safety, many residents/patients will undoubtedly suffer needlessly and may even succumb to inadequate treatment and care. One of the things that Symphony of Crestwood is doing about this is to ensure that every employee, including the physicians is trained on a regular basis. As a former employee of the facility (which has been bought by another owner) and as a student of DeVry University; education must be the solution to avoiding not passing inspections and losing...
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