Iso Standards and Tqm

Topics: Quality management, Quality management system, ISO 9000 Pages: 25 (4398 words) Published: April 1, 2010


Environment may be broadly understood to mean our surroundings. It can be divided into non-living and living components. The Environment provides resources which support life on the earth and which also help in the growth of a relationship of interchange between living organisms and the environment in which they live.


• What?

ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards. ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. The organization's logos in its two official languages, English and French, include the word ISO. The organization adopted ISO based on the Greek word isos (ἴσος), meaning equal. This, in itself, reflects the aim of the organization: to equalize and standardize across cultures.


ISO is the world largest standards developing organization. Founded on 23rd February, 1947, it has its headquarters in Geneva, Switzerland. Between 1947 and the present day, ISO has published more than 18 000 International Standards, ranging from standards for activities such as agriculture and construction, through mechanical engineering, to medical devices, to the newest information technology developments.

ISO was born from the union of two organizations - the ISA (International Federation of the National Standardizing Associations). Established in New York in 1926, and the UNSCC (United Nations Standards Coordinating Committee), established in 1944


Membership of ISO is open to national standards institutes most representative of standardization in their country (one member in each country).ISO has three membership categories:

➢ Member Bodies: They are national bodies that are considered to be the most representative standards body in each country. These are the only members of ISO that have voting rights.

➢ Subscriber members: They are countries with small economies. They pay reduced membership fees, but can follow the development of standards. Participating members are called "P" members as opposed to observing members which are called "O" members.

➢ Correspondent members: They are countries that do not have their own standards organization. These members are informed about ISO's work, but do not participate in standards promulgation.

ISO is a network of the national standards institutes of 159 countries, out of the 203 total countries in the world, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.


• How ISO standards are developed ?

ISO standards are developed according to the following principles.

➢ Consensus

➢ Industry wide

➢ Voluntary

• Why standards matter

Standards make an enormous and positive contribution to most aspects of our lives.

Standards ensure desirable characteristics of products and services such as

➢ Quality

➢ Environmental friendliness

➢ Safety

➢ Reliability

➢ Efficiency

➢ Interchangeability

When products and services meet our expectations, we tend to take this for granted and be unaware of the role of standards. However, when standards are absent, we soon notice. We soon care when products turn out to be of poor quality, do not fit, are incompatible with equipment that we already have, are unreliable or dangerous.

When products, systems,...
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