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1.| Question :| Which of the following choices may lead to competitive advantage (1) new products, services and business models; (2) charging less for superior products; (3) responding to customers in real time?|

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 | Student Answer:| |  1 only|
 | | |  1 and 2|
 | | |  2 and 3|
 | | |  1, 2, and 3|
 | Instructor Explanation:| p. 15|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 2.| Question :| An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support|
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 | Student Answer:| |  decision making and control in an organization.|  | | |  communications and data flow.|
 | | |  manager's analysis of the organization’s raw data.|  | | |  the creation of new products and services.|
 | Instructor Explanation:| p. 15|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 3.| Question :| The three activities in an information system that produce the information that organizations use to control operations are|
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 | Student Answer:| |  information retrieval, research, and analysis.|  | | |  input, output, and feedback.|
 | | |  input, processing, and output.|
 | | |  data analysis, processing, and feedback.|
 | Instructor Explanation:| p. 16|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 4.| Question :| The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its|
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 | Student Answer:| |  culture.|
 | | |  environment.|
 | | |  atmosphere.|
 | | |  values.|
 | Instructor Explanation:| p. 20|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 5.| Question :| The average number of tickets sold daily online is an example of|
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 | Student Answer:| |  input.|
 | | |  raw data.|
 | | |  meaningful information.|
 | | |  output.|
 | Instructor Explanation:| p. 16|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 6.| Question :| Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's|

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 | Student Answer:| |  data management environment.|  | | |  networked environment.|
 | | |  IT infrastructure.|
 | | |  information system.|
 | Instructor Explanation:| p. 21|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 7.| Question :| Lower global costs of labor have|
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 | Student Answer:| |  Left many highly skilled technical employees unemployed.|  | | |  increased the demand for local labor.|
 | | |  created a whole new set of skilled jobs in industrialized nations.|  | | |  allowed skilled employees to move into management positions.|  | Instructor Explanation:| Week 1 Lecture|

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 | Points Received:| 1 of 1|
 | Comments:| |
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 8.| Question :| What's new in MIS?|
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 | Student Answer:| |  Mobile platforms that compete with PCs
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 | | |  Virtual meetings|
 | | |  Cloud computing platforms|
 | | |  All of the above|
 | Instructor Explanation:| p. 7|
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 | Points Received:| 1 of 1|
 | Comments:| |
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 9.| Question :| Key corporate assets are|
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 | Student Answer:| |  intellectual property, core competencies, and financial and human assets.|  | | |  production technologies and business processes for sales, marketing, and finance.|  | | |  knowledge and the firm's tangible assets, such as goods and services.|  | | |  time and knowledge.|

 | Instructor Explanation:| p. 11|
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 | Points Received:| 1 of 1|
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