Is Case Study

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  • Topic: Transaction processing, Management, Clinic
  • Pages : 8 (1694 words )
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  • Published : March 11, 2013
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Case Study for New Century Health Clinic

1*Organization Chart of New Century’s office staff
OFFICE OWNER (DR. JONES & DR. GARCIA)
OFFICE OWNER (DR. JONES & DR. GARCIA)

OFFICE MANAGER (ANITA DAVENPORT)
OFFICE MANAGER (ANITA DAVENPORT)

STAFF4 (LISA)
-RESPONSIBLE FOR APPOINTMENT BOOK AND APPOINTMENT LISTS
STAFF4 (LISA)
-RESPONSIBLE FOR APPOINTMENT BOOK AND APPOINTMENT LISTS
STAFF2 (SUSAN)
-MAINTENANCE OF PATIENT RECORDS

STAFF2 (SUSAN)
-MAINTENANCE OF PATIENT RECORDS

STAFF3 (TOM)
-PAPERWORK CONCERNING INSURANCE REPORTING AND ACCOUNTING

STAFF3 (TOM)
-PAPERWORK CONCERNING INSURANCE REPORTING AND ACCOUNTING

STAFF5 (CARLA)
-ORDERING AND ORGANIZING OFFICE AND CLINIC SUPPLIES

STAFF5 (CARLA)
-ORDERING AND ORGANIZING OFFICE AND CLINIC SUPPLIES

STAFF1 (FRED)
-OFFICE PAYROLL, TAX REPORTING, PROFIT DISTRIBUTION

STAFF1 (FRED)
-OFFICE PAYROLL, TAX REPORTING, PROFIT DISTRIBUTION

2*Business Processes of New Century Health Clinic together with the assigned staffs EVENT: RECEIVING PATIENTS
-ANITA DAVENPORT
-RESPONSIBLE FOR MANAGING THE OFFICE

EVENT: RECEIVING PATIENTS
-ANITA DAVENPORT
-RESPONSIBLE FOR MANAGING THE OFFICE

Transactions, Events, Tasks, Results

TASK1: ENTERTAINING THE PATIENTS
-LISA SUNG
-RESPONSIBLE FOR APPOINTMENT BOOK & LISTS
TASK1: ENTERTAINING THE PATIENTS
-LISA SUNG
-RESPONSIBLE FOR APPOINTMENT BOOK & LISTS

TASK2: RECORD KEEPER
-SUSAN GIFFORD
-RESPONSIBLE FOR MAINTENANCE OF PATIENT RECORDS
TASK2: RECORD KEEPER
-SUSAN GIFFORD
-RESPONSIBLE FOR MAINTENANCE OF PATIENT RECORDS

TASK3: ACCOUNTANT
-TOM CAPALETTI
-RESPONSIBLE FOR INSURANCE REPORTING & ACCOUNTING
TASK3: ACCOUNTANT
-TOM CAPALETTI
-RESPONSIBLE FOR INSURANCE REPORTING & ACCOUNTING

TASK4: STOCKS PERSONNEL
-CARLA HERRERA
-RESPONSIBLE FOR ORDERING & ORGANIZING OFFICE & CLINIC SUPPLIES TASK4: STOCKS PERSONNEL
-CARLA HERRERA
-RESPONSIBLE FOR ORDERING & ORGANIZING OFFICE & CLINIC SUPPLIES

TASK5: FINANCE OFFICER
-FRED BROWN
-RESPONSIBLE FOR HANDLING OFFICE PAYROLL, TAX REPORTING & PROFIT DISTRIBUTION

TASK5: FINANCE OFFICER
-FRED BROWN
-RESPONSIBLE FOR HANDLING OFFICE PAYROLL, TAX REPORTING & PROFIT DISTRIBUTION

RESULT: MEDICAL CARE PROVIDED FOR PATIENTS
-DR. JONES AND DR. GARCIA
-RESPONSIBLE FOR FORMING NEW CENTURY HEALTH CLINIC & ARE WELL TRAINED RESULT: MEDICAL CARE PROVIDED FOR PATIENTS
-DR. JONES AND DR. GARCIA
-RESPONSIBLE FOR FORMING NEW CENTURY HEALTH CLINIC & ARE WELL TRAINED

3*A. Transaction Processing Systems
These TP systems might be used in New Century Health Center by processing data that is generated by day-to-day business operations. Specific examples that may show the usage of this TP systems are; during ordering and organizing office and clinic supplies, patient records, insurance processing, appointment processing, insurance reporting and accounting which includes determining the accounts receivables, and the preparation of patient statements at the end of each month. Which gradually help this clinic to process a set of transaction-related commands as a group rather than individually because TP systems perform a series of tasks whenever a specific transaction occurs. Meaning, TP systems does not only protect data integrity but rather ensures, that if any single element of a transaction fails, the system does not process the rest of transaction. B. Business Support Systems

New Century Health Center can use these Business Support systems in terms of providing job-related information support to users at all levels of a company. This may be used in handling office payroll, tax reporting and profit distribution which all yields to transactional data analysis, generation of information needed to manage and control business processes, and provide information that leads to better decision-making; which are all the benefits of having this Business Support systems. C. User...
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