Iocl Organisation Study

Table of Contents
Introduction 3
Overview 3
Geographic Coverage 3
Technology Solutions 4
Customer Focus 4
Expansion and Diversification 4
International Expansion 4
Business Environment and Competition 5
Industry Background and Market Structure 6
SWOT Analysis of IOCL 8
PEST Analysis of IOCL 9
Vision and Mission 10
Vision 10
Mission 12
Work Culture 12
Organizational Structure and Leadership 13
Hierarchical Structure 13
Leadership 13
UP Operations 13
Supply & Demand Management 14
Distribution Network 14
Knowledge Management 14
Training 14
People and Processes 15
Employee Profile 15
Employee Benefit Schemes 15
Career Growth Opportunities 16
Appraisal 16
Awards 16
Entrepreneurial Culture 17
Welfare of Employees 17
Trade Unions 17
Celebrations 18
Research and Development 18
Optimization, Planning and Demand Management 18
Quality Management 19
Quality Management System 19
Quality Assurance 19
Product Quality Improvement 20
Safety & Occupational Health 20
Safety 20
Occupational Health 21
Total Productive Maintenance (TPM) 21
IOCL’s Green Agenda 21
Green Initiatives 22
Corporate Social Responsibility 23
Conclusion 25



Introduction
Overview
IOCL is a government‐owned company with stake of over 80% operating in the downstream oil and gas segment, celebrating its Golden Jubilee in 2009. It accounts for 48% of petroleum products sold in the country and 34% of petroleum products produced. It owns and operates a number of crude and product pipelines in the country. It is India's largest commercial enterprise, with a sales turnover of Rs. 2, 85,337 crore – the highest-ever for an Indian company – and a net profit of Rs. 2, 950 crore for the year 2008-09. IndianOil is also the highest ranked Indian company in the prestigious Fortune 'Global 500' listing, having moved up 11 places to the 105th position in 2009.
IOCL and its subsidiaries account for approximately 48% petroleum... [continues]

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