Invasion of Privacy by Employee Monitoring
IFSM201 Shane Choi
Employee monitoring has been a serious controversial issue in the modern workplaces besides its necessity. There are many technological surveillance methods are being used today, and it does not only monitor the quantity of work but the quality. Many employers believe that the monitoring helps to increase productivity and customer service activity and control and keep the business in an ideal, stable shape. They sometimes use it to determine one’s promotions and pay decisions as well as to reinforce disciplinary actions. However, what about employee’s privacy? Do employers think that the current monitoring situation is really fair to their employees? Lots of employers use different types of monitoring methods including computer monitoring, video surveillance, investigators, undercover operatives, spying, eavesdropping, wiretapping, and electronic mail and voice mail. All these methods are derived from high technology have made it so easy for those who are monitoring to overstep the boundaries from business information to private information. Many computer programs allow employers to access and monitor employee’s activities such as e-mail communication, keyboard activity, and website visiting history. A frequently debated issue is whether an employer has the right to read and check employee e-mail and voice messages. One recent survey shows that more than 73% of companies search or read employee files, e-mail messages, web connections, and other networking communication technology (Shelly & Vermaat, 2011, p.590). Another data shows 25% of them have fired employees for misusing communication technology. The problem is that currently, there is no privacy laws exist relating to employee e-mail even though several lawsuits have been filed for many years against employers because many people believe that such internal...
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