Introduction to Organization Study

Topics: Bank, Banks of India, Credit card Pages: 39 (7951 words) Published: November 8, 2010
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This is an overall study of the organization of American Express Bank Ltd. where it’s working environment and various policies and practice are studied.

The study has undertaken to get an exposure of actual working environment in an organization. The main objective of the study is to familiarize with the frame work and method of organization working.     To know how AMEX works and method adopted. To know the employee and employer relationship and co-ordination. To show up the different product range of AMEX. To know the overall development of AMEX.

Conducting personal interview with all the functional manager departmental head and sales executives. Collect the various data required to the study. Manuals and reports of the company constituted the source of secondary data.

The following limitation of this internship report:     The study is limited to the study of whole organization and not on specific department. This study is only subject to an organization and not consist the whole market. The study is time bound and would be applicable to current scenario It is assumed that the information provided by the company is corrected and reference is drawn accordingly.

City College


Dept. of Management Studies

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Without a sound and effective banking system in India it cannot have a healthy economy. The banking system of India should not only be hassle free but it should be able to meet new challenges posed by the technology and any other external and internal factors. For the past three decades India's banking system has several outstanding achievements to its credit. The most striking is its extensive reach. It is no longer confined to only metropolitans or cosmopolitans in India. In fact, Indian banking system has reached even to the remote corners of the country. This is one of the main reasons of India's growth process. The government's regular policy for Indian bank since 1969 has paid rich dividends with the nationalisation of 14 major private banks of India. Not long ago, an account holder had to wait for hours at the bank counters for getting a draft or for withdrawing his own money. Today, he has a choice. Gone are days when the most efficient bank transferred money from one branch to other in two days. Now it is simple as instant messaging or dial a pizza. Money have become the order of the day. The first bank in India, though conservative, was established in 1786. From 1786 till today, the journey of Indian Banking System can be segregated into three distinct phases. They are as mentioned below:  

Early phase from 1786 to 1969 of Indian Banks Nationalisation of Indian Banks and up to 1991 prior to Indian banking sector Reforms. New phase of Indian Banking System with the advent of Indian Financial & Banking Sector Reforms after 1991.

To make this write-up more explanatory, I prefix the scenario as Phase I, Phase II and Phase III.

City College


Dept. of Management Studies

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Phase I The General Bank of India was set up in the year 1786. Next came Bank of Hindustan and Bengal Bank. The East India Company established Bank of Bengal (1809), Bank of Bombay (1840) and Bank of Madras (1843) as independent units and called it Presidency Banks. These three banks were amalgamated in 1920 and Imperial Bank of India was established which started as private shareholders banks, mostly Europeans shareholders. In 1865 Allahabad Bank was established and first time exclusively by Indians, Punjab National...
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