Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings

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List below the different reasons why people communicate:

Communication is an integral part of life. Communication satisfies our constant need to relate to others, and have them relate to us. We use communication for numerous reasons, including; persuading, to seek information, to express emotion.

Explain how effective communication affects all aspects of your own work:

If you don't show effective communication the person/people you are communicating to may not understand what it is you are saying/asking. They may also misinterpret what you mean therefore giving you an invalid response.

Explain why it is important to observe an individual’s reactions when communicating with them: It’s important to view reactions, because only partially of communication is verbal, meaning that you are gong to be missing out on a large part of communication if you aren't paying attention to peoples facial and bodily reactions. Face-to-face communication is the strongest and tightest coupled method of communication we have.

Explain how you have found out about an individual’s communication and language needs, wishes and preferences:

Asking the service user, talking to colleagues, reading care plans and medical notes, asking relatives, are the ways to found out about an individual’s communication and language needs, wishes and preferences.

List the barriers to communication:

Language barrier
Psychological barriers
Gender barriers
Culture barriers
Emotional barriers
Physical barriers

If no ability to form ideas or to use a relative method of interacting with someone. Personal incompetence in communicating in an appropriate way with other people. Use of jargon or slang.
Too much information - not able to process everything and take any more information in.

Explain how you have identified sources of information and support or services to enable more effective communication.

Translation Services – Can help with changing...