Interview and Job

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Interview Skills that Win the Job

Interview Skills that Win the Job
Simple techniques for answering all the tough questions


First published in 2005 Copyright © Michael Spiropoulos 2005 All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without prior permission in writing from the publisher. The Australian Copyright Act 1968 (the Act) allows a maximum of one chapter or 10 per cent of this book, whichever is the greater, to be photocopied by any educational institution for its educational purposes provided that the educational institution (or body that administers it) has given a remuneration notice to Copyright Agency Limited (CAL) under the Act. Allen & Unwin 83 Alexander Street Crows Nest NSW 2065 Australia Phone: (61 2) 8425 0100 Fax: (61 2) 9906 2218 Email: Web: National Library of Australia Cataloguing-in-Publication entry: Spiropoulos, Michael, 1959- . Interview skills that win the job: simple techniques for answering all the tough questions. ISBN 1 74114 188 5. 1. Employment interviewing. I. Title. 658.31124 Set in 9.5/13 pt Stone Serif by Bookhouse, Sydney Printed in Australia by McPherson’s Printing Group 10 9 8 7 6 5 4 3 2 1

This book is dedicated to

Suzanne Smith
for her love and support


Introduction: The path to interview success 1 2 3 4 5 6 7 8 9 10 Interview myths Convincing them you’re right for the job Can you do the job? Same skills, different job Your potential to tackle new tasks ‘Are you the sort of person we can work with?’ Employers love motivated employees The ‘big five’ questions Building rapport and trust Effective answers to common questions

ix 1 11 22 42 49 56 67 73 89 129

Introduction: The path to interview success

Introduction: The path to interview success

Interview Skills that Win the Job offers an innovative and exciting approach to developing interview skills. As well as letting you know what’s needed to succeed at interviews, it goes one important step further and demonstrates how you can prepare your own answers including exercises designed to improve your skills. People who consistently succeed at interviews are those who take the time to prepare their own answers rather than simply using answers they have read or heard elsewhere. Whether you’re a recent school leaver or a seasoned professional, this book will show you how to prepare highly effective answers and how to deliver them in a confident manner whilst establishing that all-important rapport with interviewers. The book recognises that one of the major obstacles to successful interviewing is organising a vast amount of detail about what you’ve done in previous jobs (or at school or university) and expressing this information in a clear and convincing way at the interview. The book has been designed specifically to prevent you from: • • giving those long-winded answers that drive interviewers to distraction; failing to mention important key achievements and kicking yourself afterwards;


interview skills that win the job

• •

being stumped by certain questions and not providing an intelligent response; failing to build rapport and trust.

In addition to teaching you how to respond to popular interview questions and distinguishing a good answer from a bad one, Interview Skills that Win the Job will go through the specific steps you need to establish rapport and trust during the course of the interview. The reason for this is simple: if you fail to establish rapport and trust, it is highly unlikely that you will get the job—no matter how technically brilliant your answers are. The skills and techniques you will develop from reading this book will remain with you for the rest of your working life. They will immeasurably improve your...
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