Interpersonal communication skills:
Principle of emotions and emotional Messages:
The word emotion includes a wide range of observable behaviors, expressed feelings, and changes in the body state. Emotions are feelings. Emotional communication, then, refers to the act of communicating your feelings. This is also known as "emotional intelligence" or "social intelligence." There are six principles of emotion and emotional messages.
1. Emotions may be primary or blended:
A primary emotion is a basic emotion. These would be the eight basic emotions: joy, acceptance, fear, surprise, sadness, disgust, anger and anticipation. Emotions that are close to each other on this wheel are also to close to each other in meanings. In this model there are also blends. These blended are the combinations of primary emotions. They are noted at the outside the wheel. For example, according to this model, love is a blend of joy and acceptance, whereas remorse is a blend of disgust and sadness.
2. Emotions are influenced by body, mind, and culture:
Emotions involve at least three parts: bodily reactions, mental evaluation and interpretations and cultural rules and beliefs. Bodily reactions to emotions are pretty obvious and include things like blushing when you're embarrassed, nervous habits, or sweaty palms. The mental and cognitive part of emotion experiences involves the evaluation and interpretations you make on the basis of what you experiences. For example, you may feel angry if someone is rude or insensitive to you on purpose. Culture also dictates how we should express and interpret our emotions as well. For example, Chinese students show respect by being quiet and passive. Asking questions would imply that the teacher was not clear on the lecture.
3. Emotions may be adaptive and maladaptive:
Emotions are often adaptive that is, they can help you adjust appropriately to situation. For...
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