The conversation of Paula and Mike is an example of interpersonal communication since it involves two people. In the dialogue, it was not mentioned there that there was any kind of noise or barrier that could prevent Mike from hearing and understanding what Paula had said. There was no problem in the means of communication or the channel and even the setting or environment where the communication occurred. Both of them, according to the conversation, are in good condition (no physical maladies). The transmission of message from Paula to Mike was successful. The response or feedback of Mike in the sent message was also successful. All the components of communication were there. What went wrong was the way Mike responded to Paula’s problem. The purpose of Paula in sharing her problem in Trigonometry with Mike was that she wanted to be relieved and comforted but unfortunately, this was not achieved. In the conversation, it seemed that Mike “grabbed the spotlight”.
In terms of listening, Mike was not an active and emphatic listener. First, as an active listener, Mike should show that he is truly interested in what Paula was telling him. He should be active in checking out his understanding of the message before responding. Mike should have made a conscious effort to hear not only the words that Paula was saying but more importantly, try to understand the message being sent. In order to accomplish this, he must pay attention carefully. What happened was he immediately shared his situation instead of asking and responding first to Paula’s problem. He should have reflected on the situation first before sharing his. Active listening is helpful in building rapport between the source and receiver. This is in connection with communication as both interactional and transactional. In the conversation, it happened. They took turns in talking and had a simultaneous exchange of communication. While Paula was talking, I’m sure that Mike was thinking of what to say. What...
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