Internship Report

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Internship Report
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Performance Analysis of Online Banking System of Shahjalal Islami Bank Limited (SJIBL) at Shatmasjid Road Branch.

Md. Mahmudur Rahman
ID No: BBA050201274
Major in Marketing
Department of Business Administration
Northern University Bangladesh

Date of Submission: 13th July, 2009

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Internship Report
on

Performance Analysis of Online Banking System of Shahjalal Islami Bank Limited (SJIBL) at Shatmasjid Road Branch.

Supervised By:

Ms. Jannatul Mawa Nupur
Lecturer in Marketing
Department of Business Administration
Northern University Bangladesh

Submitted by:

Md. Mahmudur Rahman
ID No: BBA050201274
Major in Marketing
Department of Business Administration
Northern University Bangladesh

Date of Submission: 13th July, 2009
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Student Declaration

I hereby declared that the internship report entitled

Performance Analysis of Online Banking System of
Shahjalal Islami Bank Limited (SJIBL) at
Shatmasjid Road Branch

Submitted in partial fulfillment of the requirement for the degree of Bachelor of Business Administration (BBA)
Northern University Bangladesh

Md. Mahmudur Rahman
ID No: BBA050201274
Major in Marketing
Department of Business Administration
Northern University Bangladesh

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Approval of the report
on

Performance Analysis of Online Banking System of
Shahjalal Islami Bank Limited (SJIBL) at Shatmasjid Road Branch

The report titled above is submitted as partial fulfillment of the requirements of BBA program.

Md. Mahmudur Rahman, ID: BBA050201274, BBA program at Northern University Bangladesh, under my supervision and guidance has prepared this report.

Ms. Jannatul Mawa Nupur Committee Chairman Supervisor
Lecturer in Marketing
Department of Business Administration
Northern University Bangladesh

Letter of transmittal
July 13th, 2009

Ms. Jannatul Mawa Nupur
Lecturer in Marketing
Department of Business Administration
Northern University Bangladesh

Subject: Submission of Internship Report.

Dear Sir,

Here is the Internship report on Performance Analysis of Online Banking System of Shahjalal Islami Bank Limited (SJIBL) at Shatmasjid Road Branch. It has been a great contentment for me to have opportunity to apply any knowledge in practical field. Unless theory is not applied in reality, the theoretical knowledge is not worth anything. The report was prepared on the basis of the theoretical and practical learning from three months internship program in shatmasjid road branch of Shahjalal Islami Bank Limited. I tried my level best to put meticulous effort for the preparation of this report. Any shortcomings or flaw may arises as I am very much novice in this aspect. I will wholeheartedly welcome any clarification and suggestion about any view and conception disseminated in my report.

Sincerely Yours

Md. Mahmudur Rahman
Id: BBA050201274
Major in Marketing
Department of Business Administration
Northern University Bangladesh
Acknowledgement

It is indeed a great pleasure and honor on my part to have the opportunity to submit this report after three months of practical orientation in Shatmasjid Road Branch of Shahjalal Islami Bank limited. First of all thanks to almighty Allah for enabling me to complete this report within the time frame given.

Successfully preparation of this report was not possible without help of some people. It will be ungrateful if I fail to appreciate their kindness and do not thank them. Especially I remember Midhat Ara (VP), Md. Altaf Hossain (Senior Asstt. VP), Farhana Anwar (TO), Bilkis Begum (Asstt. EO).

Then I would like to thanks my honorable teacher Ms. Jannatul Mawa Nupur Lecturer in Marketing, Department of Business Administration for her proper guidance, inspiration and logical help. Without his help it may not be...
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