INTRODUCTION OF THE STUDY
The introductory part of this chapter will provide the reader with the basic information about how the entire internship program was conducted. It will serve as a guide depicting the basis on which the report was prepared.
1 Background/Authorization facts
The internship was assigned by Apex College as a partial fulfillment of the requirement of the BBA-BI degree. It was assigned to apply theory to practice and at the same time enhance the understanding and knowledge of the course contents. I was offered the position of an intern at Standard Chartered Bank Nepal Limited, New Baneshwor (Head Office). The internship lasted for 12 weeks. I was involved in the project titled “Consumer Banking Loan Credit File Reconciliation”. During the tenure of my internship program, the project was supervised by Mr.Anoop Shrestha and Mr. Ghanshyam Giri. .This internship definitely provided me with a realistic outlook on an integral aspect of banking. The project was insightful and truly an eye-opener.
2 Objectives of the study
For the partial fulfillment of the requirements for the degree of BBA-BI
• To explore the organizational culture through experience. • To gain exposure of real life situation so that they do not have many problems during the transition phase: from a college graduate to a working person.
i. A ubiquitous drawback of most internship is that it lacks diversity. The work base is limited where only one aspect of the entire organization is almost fully understood. ii. Due to confidentiality and security reasons, I had access to only limited information on the computers. iii. The tightly secured infrastructure of divisions prohibited regular interaction with people from other department.
1.4Sources and Methods of Collecting Data
My report is inclined to a qualitative approach though.
The majority of this report is based on information gathered from primary sources. The constant interaction with the supervisor, manager, junior and senior officers, personals, etc was great help. Observation was also used as a means for additional information. And direct involvement in carrying out the work was the best source of knowledge.
The means of secondary sources were:
• The official website of Standard Chartered Bank ,
• The information on the computers at the office ,
• The annual report of SCBNL
INTRODUCTION TO THE ORGANIZATION
Standard Chartered Bank Nepal Limited has been in operation in Nepal since 1987 when it was initially registered as a joint-venture operation. Today the Bank is an integral part of Standard Chartered Group having an ownership of 75% in the company with 25% shares owned by the Nepalese public. The Bank enjoys the status of the largest international bank currently operating in Nepal.
Standard Chartered has a history of over 150 years in banking and operates in many of the world's fastest-growing markets with an extensive global network of over 1750 branches (including subsidiaries, associates and joint ventures) in over 70 countries in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom and the Americas. As one of the world's most international banks, Standard Chartered employs almost 75,000 people, representing over 115 nationalities, worldwide. This diversity lies at the heart of the Bank's values and supports the Bank's growth as the world increasingly becomes one market.
With 18 points of representation, 23 ATMs across the country and with more than 350 local staff, Standard Chartered Bank Nepal Ltd. is in a position to serve its customers through an...