Internal and External Factors

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External\Internal Factors
Quintella Smarr, Willa Sparks, Michael Cosen, Victoria Cosen MGT\330
APRIL 26, 2012
Valerie Patterson

External\Internal Factors
In this report we will be discussing two of the external factors and two of the internal factors of diversity and ethics of the food giant chain McDonald’s Restaurant. We will also address the four functions of management planning, organizing, leading, and controlling and the role each plays in McDonald’s organization. The way each function is used in McDonald’s organization and how each level is impacted by these functions. We will also discuss why McDonald’s teaches diversity, the code conduct and the internal and external ethics of the McDonald’s Restaurant. The multicultural backgrounds that are employed by McDonald’s is a major factor of their success an why they have grown so much. McDonald’s was founded in the year 1948 has been serving the world their favorite food since 1955, and ever since has been a huge part of the job market since then. Since McDonald’s has its reputation to keep, to offer great customer service were one the company’s goals, so, with that being said to create jobs for people who fit this skills has been one of their target goals. Representatives and employees of McDonald’s believe that diversity is a way of life not just a directive. McDonald’s values diversity in its companies as much as it values its golden arches. It includes diversity as part of the hiring process of its employees. McDonald’s inputs diversity in the business planning process. It also has its own diversity business planning guidelines that are incorporated in the strategic planning process. McDonald’s leaders want to keep diversity number one in their staff and their community. Diversity is in first place for many reasons, but the main reason is they want to represent the customers that they service. This is a way of giving back to the communities that they serve. The companies leaders centers its...
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