Today, many organizations realize the importance of intercultural management and therefore increase the use of cross-cultural training programs offered by specialized companies or provided by internal departments within multinational corporations. For example, Fortune 500 companies, including Microsoft, Wal-Mart, Apple, Exxon Mobil, Procter & Gamble, Coca Cola, etc. regularly purchase seminars or provide other forms of cross-cultural training. Multinational companies use cross-cultural training “to increase skills and knowledge of international assigners” and “help them operate effectively in the unfamiliar host country” (Caligiuri and Tarique, 2005, p. 15-16), as they realize more and more that the cost of cross-cultural blunders is much higher.
1) What is Intercultural Training?
Intercultural training is the transmission to trainees of concepts and behavioral competencies generated through intercultural research that enable them to more quickly become professionally productive and interpersonally effective when working at home or abroad with counterparts from an unfamiliar culture. Intercultural training is also a life-long learning process aimed at learning socially – culturally relevant * norms,
Those components how can make it possible of living in their communities without greater conflicts and coping productively with their social surroundings. Successful socialization offers the individual the necessary tools for finding his way of and orientation himself in the world. * Three key features of this definition are important to note: 1. The training is intended to improve individuals' on-the-job performance and effectiveness. 2. The training is grounded in research.
3. The training emphasizes practical application in business relationships involving people from different cultures. It is not about facts and statistics regarding a country, its people, or...