University of Phoenix
Problem Solution: InterClean, Inc.
Organizational structures in a company can change daily. Top executives are faced with the task of developing strategies to implement change within an organization effectively and efficiently (Dreher & Dougherty, 2001). One of the most important departments that affects the alignment of organizational structure (with change) is the human resource (HR) department (Dreher & Dougherty, 2001). Through the development of a comprehensive staffing strategy, HR will need to assess current skills from InterClean and EnviroTech - in order to determine the best organizational fit. This analysis will use a problem-solving approach for HR to implement and develop a comprehensive staffing strategy to meet organizational effectiveness and make InterClean a continued market leader through a solution-based selling strategy (Reh, 2007).
InterClean, Inc. is an $8 million industrial cleaning and sanitation company (University of Phoenix, 2007). The industry is evolving and customers are seeking all-inclusive based services and solutions that will streamline their cleaning efforts in the wake of more stringent requirements for environmental safety. David Spencer, CEO, is ambitious in his efforts to expand InterClean into new markets while realizing growth in the business (University of Phoenix, 2007). The need and requirements to implement the new all-inclusive solution-based selling strategy will require that employees become more knowledgeable about products, environmental regulations, occupational safety and health administration (OSHA) regulations, and issues emerging in the sanitation industry (University of Phoenix, 2007). Sales agents will also need to be familiar with different industry standards and how cleaning and sanitation relate to specific organizations by communicating closely with... [continues]
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