Instructor's Manual
Operations Management
Fifth edition
Nigel Slack Stuart ChambersRobert Johnston
For further instructor materialplease visit: www.pearsoned.co.uk/slack ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3
Pearson Education Limited 2007
Lecturers adopting the main text are permitted to download the manual as required.
2© Nigel Slack, Stuart Chambers & Robert Johnston 2007
Pearson Education Limited
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Visit us on the World Wide Web at: www.pearsoned.co.uk ----------------------------------First published 2007© Nigel Slack, Stuart Chambers & Robert Johnston 2007The rights of Nigel Slack, Stuart Chambers and Robert Johnston to be identified as the author of
this Work have been asserted by her in accordance with the Copyright, Designs and Patents Act1988.ISBN-13: 978-0-273-70850-6ISBN-10: 0-273-70850-3All rights reserved. Permission is hereby given for the material in this publication to bereproduced for OHP transparencies and student handouts, without express permission of thePublishers, for educational purposes only. In all other cases, no part of this publication may bereproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,mechanical, photocopying, recording, or otherwise without either the prior written permission of the Publishers or a licence permitting restricted copying in the United Kingdom issued by theCopyright Licensing Agency Ltd., Saffron House, 6-10 Kirby Street, London EC1N 8TS. This book may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in which it is published, without the prior consent of thePublishers.
3© Nigel Slack, Stuart Chambers & Robert Johnston 2007
Contents
Chapters Pages1. Operations management 52. The strategic role and objectives of operations 163.