Instructors Manual to Operations Management

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© Nigel Slack, Stuart Chambers & Robert Johnston 2007
Instructor's Manual
Operations Management
Fifth edition
Nigel Slack Stuart ChambersRobert Johnston
For further instructor materialplease visit:
www.pearsoned.co.uk/slack
ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3

Pearson Education Limited 2007
Lecturers adopting the main text are permitted to download the manual as required. 2© Nigel Slack, Stuart Chambers & Robert Johnston 2007
Pearson Education Limited
Edinburgh GateHarlowEssex CM20 2JEEnglandandAssociated Companies around the world. Visit us on the World Wide Web at:
www.pearsoned.co.uk ----------------------------------First published 2007© Nigel Slack, Stuart Chambers & Robert Johnston 2007The rights of Nigel Slack, Stuart Chambers and Robert Johnston to be identified as the author of

this Work have been asserted by her in accordance with the Copyright, Designs and Patents Act1988.ISBN-13: 978-0-273-70850-6ISBN-10: 0-273-70850-3All rights reserved. Permission is hereby given for the material in this publication to bereproduced for OHP transparencies and student handouts, without express permission of thePublishers, for educational purposes only. In all other cases, no part of this publication may bereproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,mechanical, photocopying, recording, or otherwise without either the prior written permission of the Publishers or a licence permitting restricted copying in the United Kingdom issued by theCopyright Licensing Agency Ltd., Saffron House, 6-10 Kirby Street, London EC1N 8TS. This book may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in which it is published, without the prior consent of thePublishers. 3© Nigel Slack, Stuart Chambers & Robert Johnston 2007

Contents
Chapters Pages1. Operations management 52. The strategic role and objectives of operations 163. Operations strategy 244. Process design 325. The design of products and services 406. Supply network design 457. Layout and flow 538. Process technology 609. Job design and work organization 6910. The nature of planning and control 7811. Capacity planning and control 8312. Inventory planning and control 11313. Supply chain planning and control 12414. Enterprise resource planning (ERP) 13515. Lean operations and JIT 14716. Project planning and control 15517. Quality planning and control 16618. Operations improvement 18219. Failure prevention and recovery 19020. Total Quality Management 19721. The operations challenge 204 Nigel Slack, Stuart Chambers & Robert Johnston,

Operations Management
, fifth edition,Instructor’s Manual4© Nigel Slack, Stuart Chambers & Robert Johnston 2007 Supporting resources
Visit
www.pearsoned.co.uk/slack
to find valuable online resources
Companion Website with Grade Tracker for students

Multiple choice questions with Grade Tracker function to test your learning and monitor your progress 
An interactive Study Guide including audio animations of key diagrams and extra resourceslinkedto specific sections of the book with clearly indicated icons 
Case studies with model answers

Excel Worksheets designed to enable you to put into practice important quantitativetechniques 
Hints on completing study activities found in the book

Links to relevant sites on the web

Flashcards to aid in the revision of key terms and definitions For instructors

Complete, downloadable Instructor’s Manual

Fully customisable, media-rich PowerPoint slides that can be downloaded and used for presentations 
A TestGen testbank of hundreds of questions allowing for class assessment both online andbypaper tests Also:
The Companion Website with Grade Tracker provides the following features: 
Search tool to help locate specific items of content

Online help and support to assist with website usage and troubleshootingFor more information...
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