Inquiry Letter to a Hotel

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Rang Ne Ha Enterprises
23 Jurong West Street 41
Singapore 627142

September 20, 2010

Hotel Browns
20 Brown Pinoy Street
Cebu, Phillippines
P. O. Box 1094

Dear Sir/Ma'am,

I am Mr Chong Chin Chian, Frankie, the HR manager of Rang Ne Ha Enterprises. Our company has decided to organise a retreat at your hotel on the 20th of December, 2010, for a duration of seven days, possibly more, for an approximate number of three hundred people. However, prior to our confirmation, we need to enquire about your hotel's packages, charges, as well as the services and facilities that are provided.

Firstly, we would like to know how much it would cost my company for a flight to Cebu from Singapore, and vice versa. Would you also be able to advise on which airlines provide the cheapest fares? In addition, we would also appreciate any information that you might be able to provide on the coach fares per pax to and from your hotel, the availability of any tourist group packages, as well as their costs, including any packages that might be available for trips to tourist spots and vacation hubs.

Secondly, our company would like to know the total cost in Singapore dollars for a seven day stay at your hotel. Are there any complementary services that come along with a week's stay at your hotel? With regards to the rooms that we are going to book, we have a few enquires that need to be answered: Would the rooms we book be next to each other? What are the various room sizes available? Also, we would like to inquire about the room furnishing as well as the view from the rooms. Also, we would like to enquire on how much it would cost us to extend our duration per day.

Thirdly, we would like to know what services and facilities are provided for groups, how much they cost and whether they are part of the hotel campus or otherwise. If not, with regards to the last question, will there be any sort of transportation provided to access these facilities? Also, we would...
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