Infosys Case Study

Topics: Oracle Corporation, Bangalore, Infosys Pages: 5 (1313 words) Published: January 5, 2010
Oracle Customer Case Study

Infosys Goes to University to Build Business Worldwide
“The quality of the courses is very good and the materials are extremely well designed. We have also had extremely strong feedback from Infosys staff who have completed courses at Oracle University.” – Dr Subhash Chandra Rastogi, Head, Enterprise Solutions Academy, Infosys Technologies Ltd Infosys Technologies Ltd (NASDAQ: INFY) defines, designs, and delivers IT-enabled business solutions. These solutions focus on providing clients with strategic differentiation and operational superiority. Infosys creates these solutions by leveraging its domain and business expertise to offer a complete range of services. For the fiscal year ending March 31, 2007, Infosys recorded revenues of more than US$3 billion with net income of over US$850 million. Infosys is a NASDAQ 100 company. Infosys uses a global alliance with Oracle to deliver Oracle-based systems and services to clients worldwide. These enable businesses to build a more flexible architecture to support faster deployment of new applications, achieve a consolidated view of their global supply chain, reduce costs by leveraging global sourcing, or employ predictive capabilities to exploit emerging opportunities or avert looming obstacles. To support Infosys’ status as a Global SI Partner—recognized at the Worldwide Certified Advantage Partner level—Oracle has provided extensive training support through its Oracle University educational resource. More than 3,000 Infosys employees globally have benefited through Oracle University-based knowledge, enabling them to deliver Oracle products and services to a high level of expertise. Oracle University courses typically run between five and 15 days, depending on the complexity of the product and associated business process changes. “The quality of the courses is very good and the materials are extremely well designed,” said Dr Subhash Chandra Rastogi, head of the Enterprise Solutions Academy at Infosys. “We have also had extremely strong feedback from Infosys staff who have completed courses at Oracle University.” Copyright © 2008, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Published February 2008

Infosys Technologies Ltd Bangalore, India

Professional Services

Annual Revenue:
US$3.09 billion


Oracle Products & Services:
Oracle University

Key Benefits:
Ensured more than 100 staff are certified in Oracle E-Business Suite, qualifying them to deliver the solution to customers worldwide Provided feedback into the beta version of Oracle E-Business Suite Enabled staff around the world to undertake training in their own time via online courses Enabled more than 3,000 employees to take various Oracle University learning programs through a range of delivery modes

Oracle Customer Case Study

Upskilling Delivers Results Infosys is one of the world’s most rapidly growing consulting and information technology services companies. In 2007, the company’s revenues crossed US$3 billion. Key to the company’s success is its low-risk, high-quality Global Delivery Model, whereby work is broken up into logical components to be completed in the most efficient location. With staff numbers rising sharply, in 2003 Infosys created an Enterprise Solutions Academy (ES Academy) within the company to manage the educational requirements of everyone from new recruits to 20-year veterans. The ES Academy currently has to service an annual intake that reached 1,740 engineers and MBA graduates in 2006. “This is a very different concept for a systems integrator, but we had to ensure our staff could get the expertise and certification needed to service our clients to the very highest level,” said Dr Rastogi. While the ES Academy itself provides an extensive portfolio of training and certification...
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