Information Systems for Business

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PGP 2012-13
Dr. Anil Maheshwari akm2030@gmail.com

About the Instructor
• • • • B.Tech (EE), IIT Delhi PGDM, IIM Ahmedabad Ph.D., Case Western Reserve University 20 years of IT industry experience • 9 years at IBM in Austin, TX • 2 years at Wipro Infotech in Delhi

• Taught at many universities in US
• 3 years at City University of New York

What is an Information System
• An information system (IS) is any combination of information technology and people's activities that support operations, management and decision making.

Management Information Systems (MIS) lie at the intersection of many fields Human Wants/Needs/Emotions Group Behavior & Dynamics

Behavioral Sciences

MIS
IT Strategy & Governance IT Architecture & Development IT Implementation & Management

Computer Science
Computational Logic Hardware/Software Tools
Picture developed by Dr. Anil K. Maheshwari

Management Science
Business Models Organizational Theory

Why Information Systems?
Operational Excellence New Products, Services and Business Models Supplier and Customer Intimacy Improved Decision Making Competitive Advantage Sustain Business

Information Systems, and Context
Business Analyst Business Units Designers

INPUT

PROCESS

OUTPUT

DATA
(Information Systems)

End Users

Developers

Adapted from Picture developed by Dr. Anil K. Maheshwari

TECHNICAL SIDE

BUSINESS SIDE

Wholeness of the Course – The Outline

Evaluation of the Course

Many Levels and Types of Information Systems serve different users and needs Strategic Level

Higher Level

Knowledge Level Operational Level

Picture sourced from Systems Analysis and Design by Kendall & Kendall; Copyright © 2011 Pearson Education, Inc.

Integrating Technologies Affects all Information Systems

Picture sourced from Kendall & Kendall book.

Example: Delta Airlines Enterprise Architecture

Example: Typical Bank’s Enterprise Architecture

The Systems Development Life...
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