Information Systems Planning in WEB 2.0, a new model approach José Luis da Rocha Sousa
IBMC - Instituto de Biologia Molecular e Celular, Rua do Campo Alegre, 823, 4150-180 Porto, Portugal
Universidade do Minho, Campus Azurem, 4800 - 058 Guimarães, Portugal Keywords:
Planning, WEB 2.0, information effects, ecosystem, interdependency, prioritization, critical needs, critical capabilities
1. EXECUTIVE SUMMARY
Since the beginning of the 90’s, organizations had been growing in a rapid way, becoming each more difficult to manage. The organization business cycle changed from 7 years in 1970-1980 to 12-18 months in the 90’s, and is even shorter nowadays. This change, transformed the organization world in a new and complex reality.
To be able to deal with this reality, organizations put a big pressure in the information access and information became the organization most valuable asset. But this asset, information object, as some main characteristics: exists in larges quantities, as many different ways, is very volatile, must have confidentially, must have integrity, must have availability, in resume, can be very difficult to handle.
It’s clear that managing this information reality is only possible with the adoption of information technologies and planning that adoption is a central need in order to get the correct solution for the problem.
Many studies mention that planning information systems is the major challenge for information systems managers (Hsu, 1995) and the organization information reality confirms that. Planning can be defined as “the activity in organizations life where is defined the future wanted for the information system and the way how this system should be supported by the information and communications technologies in order to achieve that support”(Amaral, 1994). Actual information systems planning deals with impact and alignment trying to change organizations with the use of technology, with impact planning or changing business, with alignment planning. 1.2. Alternatives
But now, WEB 2.0 (Reilly, 2005) puts the power of information in the user hands, user that collaborates, puts contacts information on-line and even organization private information, in order to produce knowledge in collaborative networks in many different ways or for simple information sharing.
If organizations want to survive they should be able to use this, a “wikinomic” organization is needed (Tapscott, 2007), and this organization wants to give that user a part of the organization information.
But the way organizations do business demands that in this new business reality, information security must be guaranteed.
In this reality, information system planning must integrate collaboration and security, creating an information ecosystem, is this new way of planning that is presented here. The information nowadays is an asset, this asset as some fundamental characteristics that information planning need to deal.
Collaboration is really changing everything. Collaboration groups the tree first characteristics of information asset, large, different and volatile.
Due to these characteristics, collaboration is the drive for rapid information change and knowledge creation, and the key for “networked computer” to “networked user” paradigm change. Collaboration is now a good experience due essentially to WEB 2.0. The new web is not technology centric and publication media but computational and usable and can be define as “collaborative attitude that joins technology, attitude and philosophy”(Roman Hoegg, 2007). This new collaborative WEB 2.0 world is changing the way organizations must think business. Some fundamental ideas as, think global act local, critical capabilities should be inside organization and information technology should be developed to support organization, are obsolete in this era. Organizations are trying to use this new paradigm for creating value and to...
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