*Describe the characteristics of a digital firm.
*Describe the challenges and opportunities of globalization in a “flattened” world.
Conventional business procedures have been evolved drastically for the last two decades. New ideas & application of the information system has changed the strategy and pace of business significantly. Internet use has been increased a lot across the world. People now tend to communicate more through e-mail, cell phone, online conferencing rather than ever which results prompt customer service, more accurate business solution and high paced business world as a whole. Online shopping & service is becoming more popular each day. Therefore, buyers and sellers are communicating each other more closely and effectively. There are lots of new themes in business uses of information systems. In the technology area there are three major trends: (1) The emerging mobile digital platform, (2) The growth of online software as a service and (3) The growth in “Cloud Computing” where more and more business software runs over the internet. A Digital Firm is one in which nearly all of the organization’s significant business relationships with customers, suppliers and employees are digitally enabled and mediated. Core business processes are accomplished through digital networks spanning the entire organization or linking multiple organizations. Flattened World means that the internet and global communications had greatly reduced the economic and cultural advantages of developed countries. Business along with jobs, expertise is transferring from one part of the world to the other just to reduce manufacturing and operational expenses. People have to develop high level...