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Information System

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Information System
Case Study: TCO, E-Commerce
Sara Soltanzadeh
Fairleigh Dickinson University

Table of Contents
Introduction Page 3
Background Page 4
Application of Concepts TCO Page 4 E-commerce Page 6 E-commerce advantages and disadvantages Page 6 Treats Page 8 Solution to E-commerce treats Page 9
Conclusion Page 10
References Page 11
Appendix Page 12

Introduction
Establishing a travel agency business can be a profitable and accomplishing career option but there are seven steps you need to consider:
1. Research which franchisor or travel host agency you want to align with.
2. Decide if a retail location or home-based office is the right fit for you.
3. Apply for a business loan.
4. Choose your specialty.
5. Attend training.
6. Build your customer base.
7. Get out there.
To analyze your business, you may need to use different ways. One of the main tools is to calculate the Total Cost of Ownership. Usually it is used to evaluate the purchase of a system’s cost, and includes purchase, repairs, maintenance, upgrades, service and support, networking, security, training, and software licensing(John R, n/d).
Total Cost of Ownership (TCO) is an analysis tool to remove all the lifetime costs that come from owning specific types of assets. TCO is sometimes called life cycle cost analysis (Marta S, 2004).
There is not an exact formula to calculate the total cost of ownership. Different companies have different operations. Therefore, something which is useful for one company may be irrelevant for another one. “Due to the increased popularity and availability of internet access many traditional small businesses are considering E-Commerce as a valid and profitable sales channel (Irene L, 2010).” E-commerce and traditional commerce are different, and it 's important to consider the differences between E-commerce and



References: Irene, L. (2010, July). Weighing the Differences between E-Commerce and Traditional Commerce, Retrieved from: http://ezinearticles.com/?Weighing-the-Differences-Between-eCommerce-and-Traditional-Commerce&id=6611722 James, B Marty, S. (2004). Building a Business Case: Total Cost of Ownership (TCO) Explained. Retrieved From: http://www.business-case-analysis.com/total-cost-of-ownership.html North Wind Business Plan

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