August 1, 2012
According to (Anthony Robbins, 2010) “The way we communicate with others and with ourselves ultimately determines the quality of our lives”. It is imperative that in any organization there needs to be a detailed and efficient flow of information. Communications is the key for a business to be successful, and it provides the solid foundation needed to construct a solid business process. One other very important part of communications in a company is the flow of that information which ultimately produces the results whether good or bad. This paper will describe how information is used and how it flows at Document Logistic Agency (DLA) Document Services Jacksonville in the IT department. It will also describe any concerns with properly controlling the information flow, including keeping it safe from unauthorized use. DLA Document Services Jacksonville is a Department of Defense (DoD) command that provides a web-based solution for ordering documents. The communication flow starts from the customer level as documents such as publications, posters, retirement programs, and many more available products are ordered online. Although the Document Services Online website where most of the communications is done electronically, there is still a need for communication flow for those of us here at DLA in order to produce the customers required results. I thought it would be fitting to compare the communications that I have experienced here at DLA and my military communications experience, to show some of the differences As a 23 year retired veteran of the United States Navy, communications becomes a major part of everyday life. Military men and women are introduced to what is known as the chain of command and the structure in which it is written at each command. Communications is something that we are taught not to take for granted because it could be...