Information Needs on Village Gourmet

Topics: Bread, Manufacturing, Industry Pages: 98 (24731 words) Published: April 13, 2013
De La Salle - College Of Saint Benilde
“A Recommendation on the Information System Needs of Village Gourmet Co, Inc.”

Prepared and Submitted by:
ALOVERA, Jomari Emmanuel D.P.
RAMOS, Ma. Ashley A.
DIOLA, Bryan Joe S.

3rd Trimester, S.Y. 2012- 2013

In partial fulfillment of the Degree of Bachelor of Science in Business Administration Major in Computer Application has been examined and recommended for acceptance and approval for oral examination.

Mr. Luke Reyes
CAPROJ1 Adviser

Panel of Examiners
Approved by committee on oral examination

Mr. Louie Lintao
Panel Chair

_____________________________ Mr. Philip James Rocha Panel Member
Approved in partial fulfillment of the requirements for the Degree of Bachelor of Science in Business Administration Major in Computer Application Table of Contents

Executive Summary7
1.1 Company Background9
1.1.1 Company Profile9
1.1.2 Company History10
1.1.3 Vision Statement11
1.1.4 Mission Statement11
1.1.5 Product and Services12
1.1.6 Organizational Chart15 Organizational Chart15 Organizational Structure16
1.2 External Analysis21
1.2.1 Industry Definition and Scanning21 Strategic Dimension23 Strategic Group and Company Position24
1.2..1.3 Strategic Map25
1.2.2 Five Competitive Forces Analysis27 Rivalry of Competitors29 Threats of Substitutes34 Threats of New Entrants36 Bargaining Power of Supplier38 Bargaining Power of Customers.40
1.2.3 Identification of Opportunities and Threats44 Opportunities44 Threats46
1.2.4 Critical Success Factor48
1.3 Internal Analysis50
1.3.1 Value Chain Analysis50 Primary Activity – Inbound Logistic51 Primary Activity – Outbound Logistics56 Primary Activity – Operations61 Primary Activity – Sales and Marketing67 Primary Activity – Service74 Support Activity – Administration and Management79 Support Activity – Human Resource85 Support Activity – Technology91 Support Activity – Procurement94
1.3.2 Identification of Strength and Weaknesses98 Strengths98 Weaknesses98
1.3.3 IT Resources Inventory102 Software or System Inventory102 Hardware Inventory105 Existing Network Diagram105
1.4 Analysis Conclusions106
1.4.1 SWOT Analysis106
1.4.2 Identified Strategic Business Problems108 Strength and Opportunities110 Strength and Threats111 Weakness and Opportunities111 Weakness and Threats112
2.1 IS Project Options113
2.1.1 IS Project 1 (Customer Relationship Management)113 Description and Problems Addressed113 Functions115 Features116 Cost Benefits Analysis117 Quantitative Benefits 117 Qualitative Benefits120
2.1.2 IS Project 2 (Supply Chain Management)121 Description and Problems Addressed121 Functions122 Features123 Cost Benefits Analysis124 Quantitative Benefits 124 Qualitative Benefits127

2.1.3 IS Project 3 (Materials Requirement Planning)128 Description and Problems Addressed128 Functions130...
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