Information Methods

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DETAILS OF ASSIGNMENT| |
STUDENT NAME| David Inglis| ID NUMBER| 954321X|
EMAIL ADDRESS| david@limpfrog.com| PHONE CONTACT| (08)72254327| UNIT CODE * NAME| CIS11 Information Methods|
ASSESSMENT TITLE| |
TUTOR’S NAME:| | DATE OF SUBMISSION:| 19/5/2011|
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DECLARATION| |
I declare that ( the first four boxes must be completed for the assignment to be accepted):X This assignment does not contain any material that has previously been submitted for assessment at this or any other university. X This is an original piece of work and no part has been completed by any other student than signed below. X I have read and understood the avoiding plagiarism guidelines at http://www.swinburne.edu.au/ltas/plagiarism/students.htm and no part of this work has been copied or paraphrased from any other source except where this has been clearly acknowledged in the body of the assignment and included in the reference list. X I have retained a copy of this assignment in the event of it becoming lost or damaged. □ (optional) I agree to a copy of the assignment being retained as an exemplar for future students (subject to identifying details being removed). | Student acknowledgement ( by typing your name you agree to the above): | David Inglis| Date:| 19/5/2011| |

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CIS11 Information Methods
Assignment 2 Scenario C – Travel Agent
Tutor Name Nelson Vargas
Date: 19th May 2011
Author: David Inglis Student ID: 954321X

Executive Summary
The purpose for this report examines opportunities, benefits and design requirements of a system to replace the existing manual system currently in operation. Research was undertaken into the necessity, benefits and ramifications of not moving forward to new service delivering necessary information that will keep the organisation at the for front of the travel industry. This examination was based on existing industry research, internal evaluation of needs and other publicly available materials based on the current and future delivery of services to the travel industry. The findings of the report identify many benefits to the business which can be used to improve the service delivery to our current and future customers by providing more informative choices, improvements which enable sales staff to provide more relevant information based on customer needs and expectations. In the process of investigations into a proposed travel agent system it became evident that it will be necessary in the near future to move towards an online presence incorporating information delivery and booking capabilities to supplement out existing business module of service delivery.

Contents
Executive Summary3
Introduction6
Information Gathering6
Entity Overview7
Attraction7
Attraction Image7
Attraction Type7
Accommodation7
Accommodation Image7
Room7
Entity Relationship Diagram8
Room Image8
Hotel Chain8
Facility8
Key Chart8
Country9
Country Image9
Region9
Location9
Mock Up Screens10
Icon Legend10
Main Menu Screen (Home)11
Data Management Menu12
Countries Selection Menu12
Destinations Menu13
Accommodation Resort Information14
Attraction / Activities List by selected Category15
HCI Principals16
Semiotics Analysis17
Definition17
Pragmatic Intention17
Syntactic Structure17
Language Tools Analysis17
Critical Thinking and Global Implications18
Conclusion18
Appendices19
Appendix 1 –19
Appendix 2 - Entity Attraction details19
Appendix 3 - Attraction Image entity details19
Appendix 4 – Attraction Type entity details19
Appendix 5 – Accommodation entity details20
Appendix 6 – Accommodation Image entity details20
Appendix 7 – Room entity details20
Appendix 8 – Room Image entity details21
Appendix 9 – Hotel...
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