Information for Hair Dressers

How customer data will be collected

This package consists of software and hardware which includes 15inch touch screen, desktop tower process, cash drawer, integrated card reader keyboard, receipt and report printer, hand scanner plus back up zip discs. The package also comes with 2 day training   which will help Heidi's to make simple transactions as possible.

Key features include:

Point of sale – this shows perceivable sales function including new clients, casual sales, price checks, simple and quick bill taking and petty cash. all of the systems functions are designed to save time whilst feeding reports of every button press.  
Client care – client record cards are used for storing detailed information on all aspects of client/hairdressers relationship. Personal, financial and technical information is stored and used to enhance client care

For the proposed electronic system to function i.e. the appointment book of salon genius   i.e. the Client care – which holds client record cards for client/hairdressers relationship, personal details,   Heidi's need to issue to manually store new customers information on client record cards which is a one off process to transfers information to the electronic appointment book.

Customer Record data

Personal Salon
Title
First name Membership No.
Last name Points
Address Expiry
Town Client Source
County Referred by
Postcode Rebooking
Phone No. First Visit

Mobile Last visit
Email Frequency
Date of birth

Age group Memo
Gender

Employment

occupation
Phone No
Mobile



This client record will be manually filled in by the customer and Heidi's staff for new registering customers only

The record card is necessary process to transfer to the computer electronically, in order to make to make the full use of the electronic system, basic details such as First name, phone number, and... [continues]

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