Preview

infor.

Powerful Essays
Open Document
Open Document
2095 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
infor.
1.0 Description of the Organization - S.F. Express Co., Ltd.

Headquartered in Shenzhen, China, S.F. Express Co., Ltd. (hereinafter referred to as S.F. Express) have been providing domestic and international express delivery solutions to a wide array of customers since our establishment in 1993. Since its establishment, S.F. Express has been committed to improving service quality and to satisfying market demands. It has built an extensive business unit covering research and development, logistics, pickup & delivery network, etc. which spans the nation (including Hong Kong, Macau, and Taiwan). At the same time, its international network has been actively expanding; its service network now covers South Korea, Singapore, Malaysia, Japan, and the United States. S.F. Express has been investing heavily in the company's infrastructure, and continually improving the end-to-end express delivery procedures that span monitoring, tracking, enquiry, and resource allocation, to ensure its continuous improvement not only in service quality but also in customer satisfaction. The fact is that every morning at 8 o 'clock, 150,000 employees and distribution of motion in the corners of the city, how to manage these employees, let them have the sense of belonging and acceptance, by is undoubtedly the system and culture. The founder is WangWei (English name is Dick). He was born in Hong Kang.

The Company provided one-day express services between Shunde and Hong Kong in the early days of its establishment. With our rapid development and internationalization, S.F. Express has now become one of the domestic leaders in China's express delivery industry. It develop land and air networks of express delivery in an active and orderly way, and focus on the construction of qualified personnel, which are the top priorities in the Company's mid- and long-term development. In addition, we actively explore customer needs and provide them with fast and secure distribution channels. It

You May Also Find These Documents Helpful

  • Good Essays

    J.B. Hunt Transport Services, Inc. is a publicly held trucking and transportation company. J.B. Hunt view themselves as “one of the largest surface transportation, delivery, and logistic companies in North America” (10-k, 2). As a company as a whole, they are responsible for providing their customers with “safe and reliable transportation and delivery services” (10-k, 2). In order to complete this task on a daily basis, J.B. Hunt is broken up into four different segments, each segment having their own particular tasks.…

    • 653 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Huffman Trucking

    • 1328 Words
    • 6 Pages

    Huffman Trucking is a mid-sized transport company in the shipping of goods, and operates in a very competitive market. Management developed a strategy to develop an advantage by focusing on the improvement of quality service in the shipping process. At Huffman Trucking the shipping process involves receiving goods from shippers, sorting packages for transport to destinations, and loading the products for transporting from facilities to destinations. The transportation of packages from loading docks to destinations is a separate process. A number of factors…

    • 1328 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Calyx And Corolla

    • 354 Words
    • 2 Pages

    Calyx & Corolla has pioneered the use of express shipping to deliver a highly perishable and fragile product. Through effective marketing and high level of service (both to the customer and with the product), the company has positioned itself as an affordable alternative to the traditional wire service (FTD) and local flower shop. However, the competition is well entrenched, as are the habits of the traditional consumer, who do not necessarily equate ordering flowers with the traditional dry goods /clothing catalog channel.…

    • 354 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Fedex marketing Case

    • 1341 Words
    • 4 Pages

    Looking at the past data, it was mainly the executives or their secretaries who utilized CP rather than shipping managers of the companies. Due to the nature of their needs, they demand fast overnight deliveries to their client instead of the usual routine by going through the shipping department which will slow them down. Focusing on the demand for special-handling of packages, the review of the potential market was almost 870,000 pieces a day. It is a huge market of approximately 670 times the size of the current average daily CP volume of around 1,300 and is still expecting to grow at 20% each year.…

    • 1341 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The United Parcel Service has taken steps to restructure itself from an operations-oriented company into a market driven industry. Recent findings suggested the need to achieve better external customer satisfaction. The steps taken were to improve the overall of all customers that utilize the services at UPS. Other key areas that need improvement are volume logistics and customer logistics. The main priority at UPS is to deliver the package on time. They provide a much-anticipated alternative to the monopoly of the United States Postal Service. This competitor has been unreliable on…

    • 1525 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    INFORMATION PAPEER

    • 269 Words
    • 2 Pages

    a. The Army is a Profession of Arms. Professions produce uniquely expert work, not routine or repetitive work. The military profession, in particular, must provide the security which expertise according to the values held by the Nation. The Army, a Profession of Arms, is a vocation comprised of experts certified in the ethical application of land combat power, serving under civilian authority, entrusted to defend the Constitution and interests of the American people.…

    • 269 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Organizational Behaviour

    • 3267 Words
    • 10 Pages

    Thanks to consistent growth of economy and multidomestic exchange, the logistics industry has been witnessing buoyant growth and will continue this growth momentum in years to come (Rajaram, 2011). The demand for logistics services in China has been largely fueled by consistent growth of economy, and key industries such as automotive, engineering, pharmaceuticals and food processing. Similarly, individuals’ demand for logistics service has been also dramatically increased because of the convenience provided by modern technology such as online shopping. As a result, express companies were founded and promptly expanded to fulfill the customers’ demands for a rapid, efficient and secure shipping service. In China, there are currently more than 1,000 registered express companies operating and offering logistics services to either individuals or organizations. However, it is true that various problems are existing within those companies, which lead to significantly negative impacts on organizational effectiveness and relationship with clients. This report will focus on one representative express company in China, which is called Shentong Express and investigate the company’s problems and underlying causes behind them. This report will also recommend solutions that address the symptoms and causes to improve the organization’s performance and productivity.…

    • 3267 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Laura Ashley

    • 761 Words
    • 4 Pages

    Laura Ashley(LA) a global clothing and furnishing retailer based in United Kingdom, and logistics leader Federal Express Business Logistics Service (BLS) announced a strategic alliance to work together to mutually utilize and excel with each other’s expertise. LA had inadequacies in their warehouse management, distribution, working capital, responses to demand,and warehousing operations thus couldn’t control stock outs, stock levels, margins , stock replenishment , condition of end product thus endangering the happiness of the end user also as the product didn’t reach them in time as desired even if the product was in abundant in the warehouse. LA faced with weakness like overdependence in-house manufacturing, currency exposure, working capital intensity, excessive short term debt and rapid cash outflow resulting in expensive hierarchy with an inappropriate structure needing IT support for the system. Third party product services without a proper logistics would just duplicate functions, complicating systems and increasing the problem and investment. All SBU’s being independently managed by local logistics transportation system lead to overall system disaster, as there was no global vision leading to increased transportation and distribution routes, and excess ,stagnant inventory throughout supply chain. This can lead to obsolete product and thus hamper the total business. Thus with the IT systems development with the help of FedEx the entire supply chain was made more efficiently connected, with shorter lead times. Managing Collection, storage, inventory control, customs/administration, customer service support, international forwarding and air freight, delivery end to end, recording , forecasting and integrating all functions properly and thus enabling global control. Transparency and product delivery made at right time resulting in customer satisfaction helping LA to concentrate on core business. FedEx also enabled them for global and efficient purchase…

    • 761 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Martin Jiles, Executive Director of Express, was leading Express for 8 years. He had set up the “can-do” culture and the results-oriented management style to help this company achieved many goals and affect Express in many aspects. Such as the “can-do” attitude played an important role in installing MIRS computer system, which was widely refused to use in the country because it was hard to do. However, although Jiles had confidence in his culture, it seemed that was an old time story. There were a lot of problems came from this culture, and caused the scandal came to the public. As the leader of this company, he had the obligation to face it and solve it. Especially, the problems were caused by the core culture, which only could be solved by the leaders.…

    • 634 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Zappos.Com Case Essay

    • 1097 Words
    • 5 Pages

    2. According to the position of the company to retain loyalty of the customers and provide WOW effect through service, it became more important to use UPS as a reliable logistics provider and organize 1-day air…

    • 1097 Words
    • 5 Pages
    Good Essays
  • Good Essays

    The quality level of service provided by TNT Express and DHL Express in China could be described within the RATER dimensions of service quality. Samples and numbers are provided below to evaluate the quality of their service.…

    • 705 Words
    • 3 Pages
    Good Essays
  • Good Essays

    “Congratulations to our HRSC team in Wuhan on this prestigious award and we really appreciate the outstanding shared service model you have created within the company and the positive influence to the entire industry. We are so proud of the team and please keep up the marvelous job you have done! We are confident that our people strategy will continue to support FedEx to flourish in China’s changing work environment. Thank you for your continued dedication and innovative work.” Eddy Chan, Senior Vice President of FedEx China Region, made the announcement. (Exhibit 1) Human Resource Services Center (HRSC) won the “The Best New Shared Services Organization 2007” at the Asia Shared Services Summit in Singapore on 21 August, 2007. The Shared Services Excellence Awards are established to honor, recognize and promote Shared Services Organizations (SSOs) that demonstrate true best practices. As the HRSC Managing Director, Kuan-Thye (K.T.) Sean was excited about the award winning: I believe that I am at the right place and the right time being in China, being here. The company views China and the world views China as a great…

    • 1496 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Headquartered in Shenzhen, China, S.F. Express (Group) Co., Ltd. (hereinafter referred to as S.F. Express) have been providing domestic and international express delivery solutions to a wide array of customers since its establishment in 1993. Now S.F. Express is the leading private express company in China. Since its establishment, S.F. Express has been committed to improving service quality and to satisfying market demands. It has built an extensive business unit covering research and development, logistics, pickup and delivery network, etc., which spans the nation (including Hong Kong, Macau, and Taiwan). At the same time, its international network has been actively expanding; its service network now covers Korea, Singapore, Malaysia, Japan, and the United States. S.F. Express has been investing heavily in the company's infrastructure, and continually improving the end-to-end express delivery procedures that…

    • 5222 Words
    • 21 Pages
    Satisfactory Essays
  • Powerful Essays

    Direct Marketing Plan

    • 3555 Words
    • 15 Pages

    The SKYwalker Express was established in 2009 as a local company specializes in courier services serving small businesses in both West and East Malaysia. It is well-known for its speedy and reliable delivery, coupled with extremely affordable price. In a very short period of time, the company already acquired regular customers of 600 companies nationwide with a monthly revenue of RM950,000. In addition, SKYwalker Express also serves walk-in customers with their 9 outlets strategically located in high-tensed population areas nationwide. On an average, the company serves approximately 500 unique walk-in customers with strong sign of growth, especially in Klang Valley. Recently, SKYwalker had just installed an integrated computer system with CRM functionality to better improve their customer database management.…

    • 3555 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    The company now has 20 branches, the branch network covering Hong Kong, Kowloon and New Territories, for the convenience of our customers, most of the more established in the MTR railway in a very busy commercial flow. In Canada, the United Kingdom and Macau are equipped with overseas branches, providing a variety of travel services. At present, Hong Kong Wing On Travel around the world employing more than 600 elite, the establishment of a refined team.…

    • 1836 Words
    • 8 Pages
    Powerful Essays

Related Topics