Influences of Juran Trilogy

Topics: Management, Quality control, Customer Pages: 2 (603 words) Published: May 19, 2013
Nissan Motor Corp. and Influence of the Juran Trilogy

Nissan Motor Corp. redefined mass production and built its reputation around quality and reliability by paying attention to large and small details and following the Juran Trilogy applying the planning, Control and Improvement. Nissan builds a number of test vehicles and performs repeated running tests and simulated running tests to elevate production precision before they deliver a vehicle to the customer. To accurately respond to the market's needs, collect as many faulty parts from the field as possible. After validating the condition of each part, they attempt to replicate the problem and determine its cause. Finally, they carry out an analysis using the most reliable methods possible. Once the cause is determined, they begin specific countermeasures. Nissan Corp. achieves quality assurance through a two-stage test that includes test drives and local evaluation. There are four main phases to creating and supplying a vehicle: planning, development, production and marketing/sales. The main element that influences the quality in Nissan Corp is “Control “. Quality Control is a commitment in their business plan, and Nissan is putting in a lot of focus and effort to meet that commitment. Influences from the Juran Trilogy has been implemented in the company’s curriculum such as planning and improvement. In Nissan Corp. the quality curriculum plan is to increase quality-control training for its entire worker, so in this way we can say that they are complying with the Juran trilogy by working on planning then development a control phase. The Center’s mission is to provide quality and design-based training to improve the capabilities of employees so that they are empowered to work from a customer first perspective. Nissan employees will learn from a curriculum of safety, design and quality control training to reinforce work methods and develop new work standards through benchmarking and continuous improvement...
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