Individual Differences

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If you go into any job no matter where you are in the world you will come across a multitude of different personalities and behaviors. An individual's personality doesn't just affect the individual, but everyone around them. Managers are responsible for recognizing and treating employees as individuals and not as groups. There is no way an individual can be treated the same way as the next person because everyone is different. We observe one another's actions and try to understand what we see, this is known as "reading a person" which may or may not be accurate (Robbins, & Judge, 2010). Individual behavior is determined by many factors such as environment, culture, beliefs and the quality of life. Attitude is expressed in either satisfaction or dissatisfaction and the interaction between them. If a person has a feeling of unhappiness on the job, it can have an affect in other areas as well such as personal life. An individual may have discontent on the job due to stress, frustration or feeling alienated. There are many different types of personalities. Personality is the sum total of ways in which an individual reacts to and interacts with others (2010). Managers need to be able to measure personalities in order to make useful hiring decisions and they can do this by giving personality test and evaluating the results. Some strategies that mangers use to measure an individual's personality is allowing them to rate themselves in a survey. The weakness in using this method to measure individual personality is that a person may lie on the survey. Another type of method used is an observer rating survey. This method is more accurate than the self report survey because another person will observe and rate an individual's personality. There are two popular methods that are used to measure personality The Myers Briggs Type Indicator (MBTI) and The Big Five Personality Model (Big Five). The Myers Briggs Type Indicator is the most widely used in the world. Individuals...
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