Communication is a vital part of maintaining a healthy organizational culture, organizational behavior, which is the combined behaviors of all the individuals in the organization. Individual behavior is determined and affected by different factors, such as attitudes, personalities and different beliefs. For Lowe’s, Rubbermaid, and CJMR; positive elements of ethical behavior, diversity, the company’s beliefs, attitudes, and values, perceptions, communication, and most importantly, the role of its leaders have been reasons for their success. The purpose of this paper is to describe these different factors that affect individual behavior and describe how communication can impact individual behavior in managing organizational behavior. Ethical Responsibility
Ethical responsibility is a shared responsibility between the organization, the internal and external people that are affected by the organization and what the organization provides. Large organizations have taken responsibility by providing standards and services to their employees to aid in what the organizations believe to be good ethics. The Lowes organization provides an in-depth training for their management staff and the management staff is responsible for the downward training to its employees. The organization has provided a hotline for the employees to leave complaints should it be necessary. For the Newell Rubbermaid organization, the organization has established a Code of Business Conduct and Ethics. For small organizations like CJMR Inc., the organization does not have an established code of ethics. This has made the responsibility of setting ethical standards to the owner, the management staff and its employees.
Every member of an organization is responsible for their individual ethical conduct. All the organization can do it make each employee aware of the ethical standards that the company believes are right and give the employee the proper training and tools to make the right decisions in ethical situations. Integrity of all of the employees is the foundation of the organizations’ culture and behavior. Diversity
Diversity is defined as the differences resulting from age, gender, race, ethnicity, religion, sexual orientation, and socioeconomic background (George & Jones, 2005, p. 15). Diversity affects every person in an organization. Every organization deals with different people from all different walks of life and not knowing how to deal with the differences can be detrimental to an organization and its success. Organizations like Newell Rubbermaid who is on the global market, has embraced diversity and uses these differences to stay innovative and to achieve the organizational goals and reach unlimited challenges. CJMR Inc. deals with different types of people from all other world due to their location in an historic site in the heart of Philadelphia, PA. They use the diversity of its employees to be able to take orders in different languages and deal with different people who patronize their establishments. Being diverse has given these organizations the opportunity to learn and grow, using each individuals differences to an advantage for the organization. But there are still organizations struggling to keep up with the diverse workforce and its needs. The Lowes in the Dallas area is struggling with diversity. The organizations diversity training is lacking and in need of improvement. The issue has become apparent to its employees and community. This can affect the individual behavior of the people who patronize the establishment and also the employees that work for the corporation. Beliefs, Attitudes, and Values
Individual behavior is made of three major components, which also make up the organizational behavior. These three components are beliefs, attitudes and values. Each company has an established set of beliefs, acceptable attitudes and values. No organization could operate without...